Core Systems Assistant - Full Time
1ST MIDAMERICA CREDIT•Bethalto, IL
•$20 - $26•Onsite
About The Position
1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Core Systems Assistant. We are seeking a Core Systems Assistant to assist our core systems team with employee onboarding to applicable systems.
Requirements
- High school diploma or equivalent.
- 0 - 2 years of similar or related experience.
- Strong communication skills and attention to detail.
Nice To Haves
- A two-year college degree, or equivalent preferred.
- Experience with a financial institution preferred.
Responsibilities
- Manages helpdesk tickets, issues documentation, and is the first line of assessment and resolution of issues.
- Works closely and professionally with other credit union departments, business partners, and vendors.
- Acts as a core systems resource for project implementation.
- Processes employee status tickets in an efficient and confidential manner.
Benefits
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
