Core Quality Manager - Propulsion HVAC & Engine Systems
About The Position
The Core Quality Manager leads quality activities for assigned programs in North America, focusing on Propulsion HVAC and Engine Systems (PHES). The role drives resolution of product development and serial-life issues, establishes and tracks quality and warranty KPIs, monitors emerging field and customer quality concerns, and provides quality and warranty information to engineering and other stakeholders. The position develops status-to-target visualizations, dashboards, and scorecards for PHES quality performance, documents and tracks lessons learned, identifies roadblocks, and escalates issues to protect delivery targets. It collaborates with Stellantis Quality, PHES Engineering, and PRS/PHES leadership, and participates in implementing the Stellantis Engineering Way Quality Standard.
Requirements
- Bachelor’s degree in Engineering.
- At least 8 years of experience in Automotive Product Development or Quality.
- Demonstrated knowledge of proactive and reactive quality tools and processes.
- Proficiency in SharePoint, Power BI, advanced Excel, PowerPoint, and problem solving.
- Excellent written and verbal communication skills.
- Professional and positive attitude; ability to work under pressure, stay organized, and meet deadlines.
Nice To Haves
- Demonstrated Six Sigma certification.
- At least 10 years of experience in Automotive Product Development or Quality.
- System or component knowledge of PHES, including HVAC, fuel, exhaust, cooling, or intake.
Responsibilities
- Drive resolution of open Product Development issues and develop monthly status-to-target KPIs using Time to Fix (TTF) and percent-on-time metrics.
- Assist in resolving open Serial Life issues and develop monthly status-to-target KPIs using TTF and percent-on-time metrics.
- Create Propulsion System KPIs for new programs at required milestones in collaboration with PHES Engineering and other stakeholders.
- Track status to target for the PHES 3MIS Warranty KPI, monitor warranty upticks, and collaborate on their resolution.
- Develop status-to-target visualizations, PHES quality performance dashboards, and scorecards.
- Anticipate roadblocks and escalate topics to preserve status-to-target integrity across deliverables.
- Monitor PHES 1MIS Field Early Warranty and Customer Quality Surveys for emerging issues.
- Provide pertinent quality and warranty information to PHES Engineering and other stakeholders.
- Monitor SIRIUS for HEPQ Product Development issues and drive their resolution.
- Drive and document resolution of lessons learned and develop monthly status-to-target KPIs.
- Collaborate with Stellantis Quality to identify key lessons learned for documentation.
- Prepare, collaborate on, and present KPI visualizations to PRS/PHES leadership, including global, regional, engine-based, function-based, platform-based, and model-based dashboards and scorecards.
- Actively participate in implementing the Stellantis Engineering Way Quality Standard.
- Analyze warranty history for emerging or known quality issues and synthesize findings.
- Follow up on Change Management roadblocks.
- Address other issues assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
