Core Ops Manager

Capital Group•Charlotte, NC

3d•Hybrid

About The Position

At Capital Group, the Core Operations Manager succeeds by bringing strong operational leadership, sound judgment, and a client-centered mindset to a team that plays an important role in supporting the investment process. In this role, the Core Operations Manager leads critical investment operations capabilities across cash management, cash projections, foreign currency activity, position enablement, and trusted investment data. The role brings people, process, risk, and technology together to deliver high-quality service, strengthen controls, improve resiliency, and support scalable growth in a complex global asset management environment. Accountability includes building trusted partnerships across business, technology, investment, and external provider teams to solve problems, simplify complexity, and deliver durable operational outcomes. Leadership is demonstrated through creating an inclusive, high-performing team environment where associates feel connected to purpose, empowered to contribute, and supported in their growth. Please note, this position does require you to work in our Charlotte Office, Monday-Thursday with the flexibility to work remote on Fridays.

Requirements

Strong record of leading engaged teams while delivering business, operational, talent, and culture outcomes in complex environments.
Exceptional people leader with a proven ability to develop talent, build future leaders, and create an environment of trust, accountability, inclusion, and psychological safety.
Demonstrated ability to translate long-term strategy into clear priorities, aligned goals, and measurable outcomes while helping teams successfully navigate change.
Brings a strategic mindset, strong organizational savvy, and the ability to influence across functions, levels, and stakeholder groups to achieve enterprise outcomes.
Experience across investment operations, investment accounting, cash and position management, operational risk, controls, and data stewardship.
Proven ability to leverage technology, data, automation, and continuous improvement practices to modernize work, enhance service quality, and build scalable capabilities.
Courageous, authentic, and curious leader who embraces diverse perspectives, provides candid feedback, and continuously invests in personal and professional growth.

Nice To Haves

Bachelor's or master's degree in Finance, Accounting, Business, Economics, or a related field.
5+ years of relevant experience in investment operations, investment accounting, asset management, or a related operational leadership environment.
5+ years of demonstrated success leading people, large teams, organizational change, strategic initiatives, or operational transformation efforts.
Proven ability to build trusted partnerships and influence senior stakeholders in complex, evolving environments.
Strong communication skills, with the ability to engage authentically, respectfully, and clearly while adapting style to influence a variety of audiences.
Maintains meaningful relationships, collaborates effectively across teams, and stays current on industry trends and best practices.

Responsibilities

Leads critical investment operations capabilities across cash management, cash projections, foreign currency activity, position enablement, and trusted investment data.
Brings people, process, risk, and technology together to deliver high-quality service, strengthen controls, improve resiliency, and support scalable growth in a complex global asset management environment.
Builds trusted partnerships across business, technology, investment, and external provider teams to solve problems, simplify complexity, and deliver durable operational outcomes.
Creates an inclusive, high-performing team environment where associates feel connected to purpose, empowered to contribute, and supported in their growth.