Assistant Ops Manager

Team Industrial Services•Lansing, MI

22h•$60,000 - $70,000•Onsite

About The Position

Founded in 1982, TEAM Group is a privately-owned Canadian company providing a wide range of manufacturing and production support services across North America. Specializing in industrial cleaning, facilities maintenance, trades, and shutdown services, we are recognized for our expertise in cleanroom-controlled environments. With a strong focus on quality, safety, and teamwork, we foster lasting relationships with both our employees and clients, ensuring efficient and reliable solutions tailored to meet diverse industry needs. Our commitment to operational excellence, innovation, and employee development has recently earned TEAM Group recognition as a 2026 winner of Canada's Best Managed Companies! We are a people-business with a strong focus on safety. Teamwork guides us to engage and sustain long-term relationships with our employees and customers. We are currently seeking a qualified Assistant Operations Manager at our GM Lansing Delta Township site.

Requirements

Minimum 2 years experience at the supervisor level;
Minimum 3 years experience in the automotive or industrial cleaning industry;
The ability to anticipate customer needs, change goals and direction quickly and multitask;
Capable of using independent judgment/solid decision-making skills ability;
Proven experience interacting effectively with all levels of management, guests, associates, and clientele;
Proficiency with general office PC applications;
Demonstrated excellent written and verbal communication skills;
Proven job reliability, diligence, dedication, and attention to detail;
Must be flexible with working nights, weekends, and holidays;
Must be able to reliably commute to work.

Responsibilities

Work directly with the Operations Manager to oversee a team of _20_ employees at the site;
Evaluate, coordinate, and assign cleaning tasks to team members based on need and skill level;
Inspect all work performed to ensure it meets company standards and client expectations;
Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have;
Promptly respond to any customer inquiries and take action as soon as possible;
Ensure proper inventory of supplies and equipment;
Ensure efficiency of work and adjust as necessary;
Effectively manage employee schedules and adjust as necessary;
Participate in on-boarding and training of new employees;
Report all inefficiencies, issues, incidents, and other issues to management;
Participate in continuous improvement initiatives;
Follow instructions and all safety policies and procedures;
Other duties as assigned.