Core Lab Supervisor – Orlando Health Lakeland – Lakeland, FL

Orlando Health • Lakeland, FL

3d • Onsite

About The Position

The Core Lab Supervisor oversees daily operations of the core laboratory at Orlando Health Lakeland Highland Hospital, ensuring accurate and timely testing while maintaining quality, regulatory compliance, and operational efficiency. The role provides leadership, guidance, and support to laboratory team members, promotes accountability and excellence, and collaborates with healthcare professionals to support reliable laboratory results and patient care.

The supervisor provides daily personnel oversight and may regularly perform laboratory testing to maintain proficiency. The position includes responsibility for staff training and evaluation, workflow and scheduling, customer service, quality control, testing procedures, equipment and inventory, operational budget support, and human resources functions. The supervisor works under the direction of the laboratory manager and medical director for implementing new test methods and procedures.

Requirements

• Graduate from an approved school of medical laboratory technology or an appropriate training facility.
• Bachelor’s degree in a related science field.
• Completion of an approved clinical laboratory training internship.
• Maintain a current supervisor license and medical technologist license required for the area of responsibility, issued by the Florida Department of Health.
• Five years of laboratory experience.

Responsibilities

• Provide daily supervision of personnel and reporting of tests.
• Monitor workflow, service guarantees, and quality-control requirements.
• Work cooperatively with customers, monitor satisfaction, and address service issues promptly.
• Orient and train department team members.
• Complete performance competency evaluations and coaching plans; recognize strong performance and address disciplinary matters.
• Schedule staff to meet workload requirements while minimizing expense.
• Assume bench responsibilities as needed and perform testing regularly to maintain proficiency.
• Perform and report routine and special laboratory testing according to established policies and procedures and timeframes.
• Verify results and quality-control data for accuracy and reliability.
• Perform, evaluate, and document quality control, preventive maintenance, and troubleshooting procedures.
• Monitor analytic performance and take corrective action as required.
• Evaluate team competency and monitor test results, worksheets, quality-control records, proficiency testing, and maintenance logs.
• Evaluate new test methodologies and instrumentation and make recommendations to the laboratory manager.
• Implement new test methods and procedures under the direction of the laboratory manager and medical director.
• Support the manager in maintaining the operational budget within budgetary constraints.
• Order operating supplies and monitor inventory, productivity, and appropriate testing utilization.
• Direct development and compliance of departmental policies and procedures for test performance, quality control, preventive maintenance, and troubleshooting in accordance with regulatory and accreditation requirements.
• Monitor workflow and delegate responsibilities to section team members.
• Communicate regularly with the manager about day-to-day operations.
• Manage human resources functions, including hiring, work assignments, coaching plans, and performance counseling.
• Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
• Maintain compliance with Orlando Health policies and procedures.

Benefits

• Medical, dental, vision, and prescription drug plans
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Accrued paid time off
• Education assistance, including the Preferred Education Program with 100% paid tuition, tuition reimbursement, and repayment assistance for previous student loans
• Disability and life insurance
• Retirement savings plan
• Family care benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager