Coordinator, New Student and Family Programs

Temple University•Philadelphia, PA

9d•Hybrid

About The Position

Temple University’s New Student and Family Programs Department is seeking a Coordinator for New Student Programs. This full-time position is part of the New Student and Family Programs team within the Division of Student Affairs and reports to the Associate Director of New Student and Family Programs. The Coordinator supports the planning, implementation, and continuous improvement of orientation and transition programs that foster belonging, engagement, academic readiness, and successful transitions for new first-year and transfer students. The role coordinates assigned components of orientation experiences, transition initiatives, student communications and resources, and related programs. Responsibilities include coordinating logistics, staffing, materials, technology, registration, and on-site execution in collaboration with academic and administrative partners across the University. The Coordinator also supports the recruitment, selection, training, scheduling, supervision, and evaluation of undergraduate student leaders, working with the Associate Director to support effective staffing and program delivery. The position supports year-round transition and engagement initiatives, including programs intended to foster connection, belonging, peer support, and continued engagement during students’ first year. The Coordinator contributes to assessment and continuous improvement through data collection, program evaluation, reporting, and implementation of identified improvements. The role also helps develop and deliver student-facing communications, resources, and outreach related to orientation and transition programs, and supports departmental priorities and broader programs, including family and Engagement Portfolio programs, as assigned. Other duties may be assigned. This position has a hybrid work arrangement, with work on campus and remotely. The arrangement’s duration is at the discretion of Temple University and the hiring department. Flexible hours, including evenings and weekends when necessary, are required. Employment is conditional on successful completion of a pre-employment physical, and a Cash Handling and Personally Identifiable Information background check must be completed before service begins. Applicants are asked to submit a resume.

Requirements

Bachelor’s degree with a concentration in Student Affairs, Higher Education, or a related field, and at least two years of directly related experience in a full-time professional environment; an equivalent combination of education and experience may be considered.
Experience coordinating and implementing student programs, orientation and transition programs, or related student services and training.
Ability to handle and prioritize diverse tasks in a fast-paced environment.
Excellent organizational skills and ability to prioritize, work independently, and work efficiently.
Ability to foster positive interactions and work with diverse students, parents, faculty, staff, and other stakeholders.
Ability to recruit, direct, and manage a large group of student workers.
Competency with remote learning and engagement technology.
Exceptional oral and written communication skills and ability to tailor communications to specific audiences.
Strong customer service and interpersonal skills.
Proficiency with Microsoft Office, including Word, Access, and Excel.
Ability to work flexible hours, including evenings and weekends when necessary.
Successful completion of a pre-employment physical and a Cash Handling and Personally Identifiable Information background check before commencement of service.

Nice To Haves

Master’s degree with a concentration in Student Affairs, Higher Education, or a related field, and at least one year of full-time professional experience.

Responsibilities

Coordinate assigned components of orientation experiences, transition initiatives, student communications and resources, and related programs.
Coordinate program logistics, staffing, materials, technology, registration, and on-site execution in collaboration with University partners.
Support recruitment, selection, training, scheduling, supervision, and evaluation of undergraduate student leaders.
Support year-round transition and engagement initiatives for new first-year and transfer students.
Support assessment and continuous improvement through data collection, program evaluation, reporting, and implementation of identified improvements.
Contribute to the development and delivery of student-facing communications, resources, and outreach for orientation and transition programs.
Support departmental priorities and broader programs and initiatives, including family and Engagement Portfolio programs, as assigned.
Perform other duties as assigned.