Senior Coordinator, New Student Transition Programs

The University of Arizona•Tucson, AZ
•Onsite

About The Position

The Senior Coordinator for Transition Programs plans, implements, and continuously improves assigned undergraduate transition programs and initiatives within Orientation and New Student Transitions. The position serves as the primary program lead for Destination Arizona and Wildcat Welcome, developing high-impact transition experiences that support student success and foster belonging and connection to the University of Arizona. The role oversees program planning, campus partnerships, student leader development, and operational implementation, ensuring programs align with departmental learning outcomes, student success goals, and organizational priorities. The Senior Coordinator supervises professional and student staff and contributes to the enhancement of transition programs and initiatives. Orientation and New Student Transitions creates transformative entry experiences for undergraduate students, serving students, families, academic units, and campus partners. The department delivers orientation and transition programs that foster belonging, academic readiness, and confidence navigating university academic and support systems.

Requirements

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum of 5 years of relevant work experience.
  • Extensive knowledge and use of principles, theories, and concepts of a job function.
  • Complete knowledge of job functions and broad industry best practices, techniques, and standards.

Nice To Haves

  • Master's degree in Higher Education, Student Affairs, Educational Leadership, or a related field.
  • Experience coordinating orientation, transition, bridge, first-year experience, student engagement, or student success programs.
  • Experience supervising student employees and/or professional staff.
  • Experience designing and implementing large-scale programs, events, or initiatives.
  • Experience building collaborative relationships across departments and stakeholder groups.
  • Experience using assessment and participant feedback to improve programs and services.
  • Active involvement in professional organizations related to orientation, transition, student affairs, or student success.

Responsibilities

  • Lead the planning, implementation, and continuous improvement of Destination Arizona, Wildcat Welcome, and assigned transition initiatives.
  • Develop engaging experiences that support student success, belonging, and connection to the university community.
  • Ensure programs align with departmental learning outcomes, student success goals, and organizational priorities.
  • Evaluate student needs, emerging trends, and program outcomes; recommend and implement enhancements to improve effectiveness, engagement, and transition outcomes.
  • Lead coordination and implementation of assigned transition programs and initiatives.
  • Develop and maintain collaborative relationships with academic colleges, Enrollment Management, Student Affairs, and campus partners.
  • Coordinate the integration of campus resources, services, and engagement opportunities into transition experiences.
  • Manage program timelines, communications, logistics, and implementation plans.
  • Support institutional goals related to student engagement, belonging, persistence, and student success through effective program delivery.
  • Contribute to department-wide orientation, transition, and onboarding experiences, including programs outside assigned areas of responsibility.
  • Supervise professional and student staff as needed; assist with recruiting, training, and mentoring student leaders and student employees.
  • Guide, coach, and support staff and student leaders responsible for program implementation.
  • Create an inclusive and supportive environment that promotes leadership development, learning, and service excellence.
  • Establish processes, expectations, and training opportunities that support effective program delivery and student employee success.
  • Support departmental assessment and program evaluation; use participant feedback, outcomes, and findings to inform program and operational improvements.
  • Contribute to the collection, analysis, and communication of program results.
  • Perform other duties in support of Orientation and New Student Transitions, Enrollment Management, and university initiatives.
  • Participate in committees, workgroups, project teams, and special assignments supporting student success and institutional priorities.
  • Engage with professional development, emerging trends, and best practices related to orientation, transition, and student success.
  • Build and maintain collaborative relationships that support program delivery, student success, and organizational effectiveness.

Benefits

  • Health, dental, and vision insurance plans
  • Life insurance and disability programs
  • Paid vacation, sick leave, and holidays
  • Tuition reduction at U of A, ASU, and NAU for the employee and qualified family members
  • Retirement plans
  • Access to U of A recreation and cultural activities
  • Innovative work-life programs
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