Coordinator - START

YAIEureka, CA
Hybrid

About The Position

The Coordinator role is responsible for maintaining an active caseload of individuals referred for START Services, providing systemic consultation, and conducting outreach visits. This role involves assisting with referrals, coordinating support meetings, developing crisis plans, and creating comprehensive service evaluations. The Coordinator will also participate in consultations, staff meetings, and provide on-call support. Accurate data entry, maintaining documentation, and building relationships with community partners are key aspects of this position. Additionally, the role involves participating in the Center for START Services National Network, completing necessary trainings, and ensuring compliance with regulatory requirements, including HIPAA. The Coordinator must obtain and maintain START Coordinator certification.

Requirements

  • Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or appropriate State regulatory agency (e.g. OPWDD, etc.); however, all START Coordinators must have at least a bachelor’s degree in human services discipline.
  • Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
  • Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required.
  • Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events.
  • Ability to work with complex systems and an interest in the population is essential.
  • Exceptional interpersonal and problem-solving skills.
  • Independent and organized with strong communication and writing skills.
  • Highly flexible personality type and willingness to take initiative.
  • For assignments in the State of California, START Coordinators must meet the following additional requirement: Valid Driver’s License

Nice To Haves

  • Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs
  • Experience working with people and their families and/or social service providers
  • Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload

Responsibilities

  • Maintains an active caseload of up to 20-25 individuals referred for START Services.
  • Provides systemic consultation based on assessment and outreach findings.
  • Conducts regular outreach visits to individuals' homes, day, and/or vocational settings for evaluations and assessments.
  • Assists with referrals for consultation and treatment, including screening for enrollment in START and completing intake assessments.
  • Ensures the coordination of support meetings and crisis plan development for individuals served through START.
  • Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans.
  • Participates in recurring consultation, staff, and other meetings with START leadership, clinical team, and START Therapeutic Coaching program.
  • Provides on-call support on a regularly scheduled, rotational basis as part of the START team.
  • Completes and maintains all applicable documentation, paperwork, and/or records on a timely basis.
  • Accurately enters all required data into the START Information Reporting System and other appropriate systems.
  • Conducts regular outreach with community partners to maintain linkages and relationships.
  • Develops materials and presents at Clinical Education Team Meetings.
  • Participates in the Center for START Services National Network.
  • Completes and maintains all necessary trainings based on assigned program/region.
  • Complies with all Federal, State, Local and other relevant regulatory agency requirements, including HIPAA.
  • Performs all other duties as assigned.

Benefits

  • Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
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