009 - Coordinator, Youth Outreach

Métis Nation of Ontario•Thunder Bay, ON

3d•Onsite

About The Position

Front-line, client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines, and are responsible for documenting accurate and timely case notes. They are required make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries.

Requirements

Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
Completion of post-secondary education in a related field, such as Social Service Worker, Youth Worker, or equivalent combination of education and experience
Knowledge of homelessness issues and barriers to accessing housing, especially within Métis and other Indigenous populations
Advanced communications skills
Access to a reliable vehicle, driver’s licence, $1,000,000 liability insurance, and a clean driving record.
Organization skills and time/priority-management
Highly detail-oriented
Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
Demonstrated ability to work alone/independently with minimal supervision
Client service experience
Experience in developing and facilitating presentations
Valid driver's license and reliable transportation

Nice To Haves

Knowledge of indigenous (preferably Métis) culture, issues, and current activities
One year or more experience in a similar/comparable role
Experience in the delivery of homelessness related programs
Experience in youth service, homelessness, street outreach.
Demonstrated social services/community supports experience
Experience dealing with confidential information
Experience working in coordinating and delivering community-based programs or projects
Bilingualism is an asset

Responsibilities

Delivery of associated program goals including delivery of services, maintaining and supporting clients within a pre-defined geographic area
Delivery of outreach supports to homeless youth (18-34 years), and or youth at risk of becoming homeless or street involved.
To support the reconnection to home community and family if appropriate
Maintain caseload of clients and provide housing-based case management as required
Plan and execute on a client service plan, including referral to internal programs and other agencies that provide financial assistance, legal aid, mental health and addiction services, medical treatment and other services as required
Develop and deliver educational materials on tenant rights and responsibilities, how to promote a successful tenancy, basic life skills and other rental related matters to assist clients in developing skills to deal with and resolve identified challenges specific to maintaining stable housing
Maintain client files including case notes for pertinent data collection, ensuring client confidentiality at all times
Perform administrative duties related to case management and service delivery
Ensure program delivery is consistent with funding agreements, including community engagement and system navigation support
Program promotion
Evaluate the effectiveness of service and program delivery
Organize and facilitate community events to enhance client and community knowledge and improved client access
Other reasonable duties as may be assigned

Benefits

4% Vacation pay
Pension plan
Annual paid two-week holiday closure in December
16 paid public and employer holidays
15 paid health & wellness days
Challenging, multi-disciplinary work environment that fosters learning and professional development
Substantial educational incentive to promote personal and professional growth
An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
Employee Assistance Plan
Telemedicine plan
Goodlife corporate membership discount
Bell Mobility's exclusive partner program
Staple's corporate discount
Dell member purchase program
Mark's corporate discount