Coordinator, Volunteer

Dallas Arboretum & Botanical Garden•Dallas, TX

About The Position

The Volunteer Coordinator plays a key role in supporting a dynamic and impactful volunteer program. Reporting to the Volunteer Program Manager, this position ensures smooth day-to-day operations of volunteer engagement, including recruitment, onboarding, scheduling, and recognition. The ideal candidate is highly organized, detail-oriented, and passionate about creating positive experiences for volunteers while supporting the Arboretum’s mission of community, sustainability, learning, and innovation.

Requirements

Associate degree or equivalent experience required, bachelor’s degree preferred.
1–3 years of experience in volunteer coordination, customer service, or nonprofit administration.
Strong organizational and communication skills with attention to detail.
Proficiency in Microsoft Office Suite; experience with volunteer management software a plus.
Ability to work collaboratively and maintain positive relationships with volunteers and staff.
Flexible schedule, including occasional evenings and weekends.
Ability to pass all pre-employment requirements, including a background check and drug screening.

Nice To Haves

Experience in a nonprofit, cultural institution, or community engagement role.
Bilingual or multilingual abilities.
Enthusiasm for nature, sustainability, and mission-driven work.

Responsibilities

Assist with recruiting, onboarding, and training volunteers for various roles across the garden.
Maintain accurate volunteer records in the volunteer management system.
Coordinate volunteer schedules and assignments to meet departmental needs.
Serve as a primary point of contact for volunteer inquiries, providing timely and helpful responses.
Support the Volunteer Program Manager in implementing policies and procedures for volunteer engagement.
Prepare and distribute volunteer communications, including newsletters, updates, and event invitations.
Help organize volunteer appreciation events and recognition initiatives.
Foster a welcoming and inclusive environment for volunteers.
Gather feedback from volunteers to improve program quality and experience.
Assist with logistics for volunteer-led events and special projects.
Track attendance and participation for volunteer activities.
Provide on-site support during volunteer shifts and events as needed.