Volunteer Coordinator

Lenox Hill Neighborhood•New York, NY

11h•Onsite

About The Position

Lenox Hill Neighborhood House, a leading human services provider founded in 1894, offers a wide range of integrated services including social, educational, health, housing, mental health, nutritional, and fitness programs to approximately 16,000 individuals annually on Manhattan's East Side. The Volunteer Program supports these operations by engaging individuals, schools, nonprofit partners, and corporate groups. The Volunteer Coordinator will report to the Volunteer Director and will be instrumental in increasing volunteer numbers, facilitating retention, expanding volunteer opportunities, and enhancing operational procedures for the volunteer program.

Requirements

Bachelor’s degree with a minimum of two years of experience in volunteer coordination and management
Demonstrated ability to effectively assess prospective volunteers and match them with opportunities that align with both their interests and the needs of diverse programs
Excellent organizational skills and strong attention to detail
Ability to work both independently and collaboratively within a team environment
Strong interpersonal and communication skills
Experience using Salesforce or a similar Customer Relationship Management (CRM) platform

Responsibilities

Assist with the recruitment, training, placement and supervision of volunteers across the organization
Work with staff to identify new volunteer opportunities within their respective programs
Proactively intervene to facilitate resolutions if performance issues of volunteers arise
Provide direct supervision and support to Food Services volunteers during daily meal service at our Older Adult Center
Schedule volunteers to ensure adequate coverage in various program areas
Maintain accurate volunteer data through the use of Salesforce
Assist with the planning, coordination and management of large-scale volunteer and community events
Represent the organization at external volunteer recruitment events
Complete all other responsibilities as assigned

Benefits

Comprehensive health insurance choices for staff and their families
Extensive paid time off – 25 days’ vacation; 12 holidays; and sick time
Matching contributions to Retirement Plan
Paid parental leave policy for all staff
Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more
Free Life Insurance – 3x annual salary
Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.
Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool
Staff group fitness classes, swimming lessons and lap swim for staff
PSLF (Public Service Loan Forgiveness) Eligible Employer