Volunteer Coordinator

Jewish Vocational Service (JVS)•Kansas City, MO

6d•$53,000 - $63,000•Hybrid

About The Position

Coordinates JVS’s comprehensive volunteer program, including recruitment, onboarding, training, tracking and database management, recognition, and communication. Volunteer Coordinator also implements JVS’ community outreach efforts.

Requirements

Bachelor's Degree in social work, human service field and/or volunteer management required.
Minimum combined 1-3 years working with immigrant populations and/or vulnerable populations required.
Supervision experience required.
Valid driver’s license, insurance, and clean driving record is required.
Excellent oral, written, and interpersonal skills.
Customer-service focused.
Strong time management skills with a proven ability to meet deadlines.
Ability to work effectively in a multicultural and multilingual environment.
Ability to work a flexible schedule (including evenings and weekends when necessary).
Strong computer skills and proficiency in Word, Excel, CRMs, and internet-based communication.

Nice To Haves

Previous experience working with refugees is strongly desired.
Previous experience managing volunteers preferred.

Responsibilities

Assess new and ongoing volunteer needs and roles with program staff.
Engage current and former JVS clients as volunteers.
Continually recruit volunteers to meet the needs of the organization.
Facilitate the volunteer application and screening process, including conducting interviews and background screenings.
Coordinate orientation sessions and training programs for volunteers.
Provide ongoing support and resources to volunteers.
Implement strategies to boost volunteer engagement rates and foster a positive volunteer experience.
Organize appreciation events and recognition programs.
Maintain regular communication with volunteers, address concerns, collect feedback, and recognize outstanding efforts.
Develop and draft monthly content for the Volunteer Voice newsletter.
Actively seek out opportunities and attend community outreach events.
Coordinate, route and track inquiries from external entities seeking to learn more about JVS.
Provide regular reporting to JVS leadership around outreach metrics.
Ensure accurate volunteer records are maintained, including applications, risk management documentation, contact details, hours served, and volunteer preferences.
Utilize volunteer management software to streamline recruitment and communication processes.
Ensure that volunteer dashboards are up-to-date.
Ensure accuracy of regular reports on volunteer engagement, including recruitment statistics, retention rates, and volunteer impact on organizational goals.
Collaborate with the management team to evaluate the effectiveness of volunteer programs and make data-driven improvements.
Other duties as assigned.