Coordinator, Undocumented Student Services (INTERNAL APPLICANTS ONLY)

Peralta Community College District•Alameda, CA

22d

About The Position

Under general direction, the Coordinator provides culturally responsive, equity-driven leadership and coordinates the daily operations of the Undocumented Community Resource Center (UCRC). The position supports undocumented students and students from mixed-status households by developing, implementing, and evaluating programs aligned with California policies such as AB 540, AB 2000, and SB 68. The Coordinator collaborates with internal departments and external stakeholders to enhance student enrollment, retention, and success. This is a part-time, grant-funded position. The role coordinates UCRC operations and student support; develops and facilitates programming, outreach, workshops, and events; creates and distributes culturally relevant, multilingual resources; supports ally training and professional development; assists with budgets and administrative processes; tracks student engagement and program outcomes; and maintains partnerships with campus departments and community organizations. The Coordinator also maintains records, prepares grant-compliance and evaluation documentation, analyzes data, and performs other duties as assigned.

Requirements

Bachelor’s degree from an accredited college or university in a relevant field.
Four years of experience in program planning and coordination.
Demonstrated cultural competency and sensitivity to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.
Knowledge of undocumented student needs, including AB 540 eligibility, residency challenges, and common barriers to access.
Familiarity with legislation and policies affecting undocumented students, including residency determination, enrollment, and financial aid navigation.
Knowledge of program evaluation and student-centered service delivery practices.
Knowledge of state and federal policies affecting undocumented students, Title V, the Education Code, and regulations governing student services.
Ability to coordinate and evaluate complex student support programs.
Ability to communicate clearly and compassionately, orally and in writing.
Ability to prepare and maintain accurate records and reports.
Ability to plan and prioritize tasks independently.
Ability to use personal computers and standard office software, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Experience working with undocumented student advocacy.
Experience with California residency policies such as AB 540, AB 2000, and SB 68, and the California Dream Act.
Familiarity with student services programs in California community colleges.

Responsibilities

Lead and coordinate the UCRC’s day-to-day operations, including filing, data entry, supplies management, and communication with campus and community partners.
Design, implement, and evaluate programming focused on undocumented student success.
Maintain communication with faculty, staff, students, and external partners.
Collaborate with departments and agencies to support legal compliance and effective services.
Serve as a primary contact for undocumented students and provide personalized coaching, case management, and referrals to campus and community services.
Plan and lead workshops on legal rights, financial aid, AB 540 eligibility, the California Dream Act, and DACA updates.
Support outreach for concurrent enrollment and non-credit program opportunities.
Organize and coordinate events, including Undocumented Student Action Week.
Coordinate the creation and distribution of culturally relevant, multilingual outreach materials.
Identify and promote ally training and professional development for faculty, staff, and administrators.
Participate in statewide conferences, webinars, and workgroups related to undocumented student success.
Assist with preparation and monitoring of the UCRC program budget; process related invoices, requisitions, and expense reports.
Track and report service utilization, program outcomes, and student engagement data.
Partner with Admissions & Records, Financial Aid, Counseling, EOPS, SAS, Adult Education, the Basic Needs Center, and other departments.
Strengthen trust and referral pathways with community-based organizations, including legal aid groups.
Participate in workgroups and institutional planning efforts to promote equitable student support.
Maintain accurate student files, appointment logs, service records, and correspondence.
Prepare reports and documentation for grant compliance and program evaluation.
Run queries, analyze data, and collaborate with institutional researchers as needed.
Perform other duties as assigned.