About The Position

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry. Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did. JOB SUMMARY: Coordinates and supports all travel and expense all project team members by actively securing all travel arrangements as related to project needs while effectively following guidelines and budgetary restraints. Reconciles expenses as related to travel and secures highly personal and confidential travel documents.

Requirements

  • Microsoft Windows
  • Communicate Clearly with Team
  • Conduct presentations
  • Telephone and email etiquette are required.
  • Ability to multi-task.
  • Must be a self-starter with the ability to work independently.
  • Must be able/flexible to work mornings, evenings, weekdays, and weekends.
  • High school degree or GED is required.
  • 1 - 3 years in a sales or guest service position with face-to-face customer contact required.
  • Experience with domestic and international travel booking required; or equivalent combination of education and experience.

Nice To Haves

  • Bilingual speaking ability a plus.
  • Mandarin or Japanese language skills are a plus.
  • Associate’s degree is strongly preferred.

Responsibilities

  • Utilizes the Concur Travel & Expense platform to secure travel including scheduling flights, ground transportation, booking hotel accommodations and booking all trip-related arrangements in accordance with established corporate/project policies and guidelines.
  • Collaborates with BCD Travel on bookings outside Concur Solution’s capabilities.
  • Manages the Visa and Passport application process for team members and traveling family members ensuring confidentiality is maintained regarding highly personal documents required for international travel.
  • Collaborates with CIBT involving complicated applications.
  • Reconciliation of all business-related expenses, auditing submitted receipts to verify adherence with established corporate/project policies and guidelines.
  • Maintains clear and complete individualized expense files to ensure quick access for auditing purposes.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

Benefits

  • Your talent, skills and experience will be rewarded with a competitive compensation package.
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