Coordinator, Transportation Operations-2

Dollar Tree•Cowpens, SC

1d•Onsite

About The Position

Coordinates outbound shipments to support transportation operations. Ensures timely, accurate communication and coordination across stores, distribution centers, carriers, and internal teams to maintain service standards and operational efficiency.

Requirements

High school diploma or equivalent required
Proficient in MS Office Suite (Excel, Word, and PowerPoint)
Ability to perform essential job functions with or without reasonable accommodation, including lifting, walking, standing, climbing, stooping, and kneeling.
Clear, professional verbal and written communication; active listening; conflict resolution.
Delivers high-quality service; builds trust and strong relationships.
Applies business and industry knowledge effectively; continuously improves performance.
Identifies root causes; implements effective solutions; takes accountability.
Maintains accuracy and attention to detail; prioritizes safety.
Collaborates across teams; supports others; values team success.
Dependable; takes initiative; drives toward measurable outcomes.

Nice To Haves

Some college preferred
3–5 years of customer service experience preferred
Familiarity with DOT regulations and driver hours of service is a plus

Responsibilities

Coordinate outbound and backhaul freight assignments to maximize truck utilization and reduce costs.
Monitor carrier performance and ensure compliance with delivery protocols.
Perform accurate data entry across transportation systems and ensure accuracy of carrier invoicing within those systems.
Conduct tracking and tracing of deliveries and equipment.
Support claims processes and ensure proper documentation for credits.
Analyze operational trends and implement process improvements.
Follow safety procedures and promote a clean, organized work environment.
Adhere to company policies and perform other duties as assigned.