Coordinator, Total Rewards

Canadian North • Ottawa, ON

7d • Onsite

About The Position

The Coordinator, Total Rewards is responsible for supporting all functions within the Total Rewards team, which includes Learning and Development, Compensation, HRIS management and data, benefits and leave management. This role supports the team by providing technical expertise, ensuring data accuracy, troubleshooting system issues, generating reports, implementing system upgrades, assisting with special projects and being available to support all functions, when needed. The Coordinator collaborates with various partners to optimize HR processes, help implement new systems and enhance data-driven decision-making. Although reporting directly to the Director, Total Rewards, guidance will often come from colleagues withing the Total Rewards portfolio and full HR team.

Requirements

• Post Secondary Education (2 years)
• Diploma in Human Resources or a related field
• Minimum of 2 years of experience in HRIS administration, learning management, benefits administration or a similar role
• Experience with HRIS systems such as UKG or similar platforms
• Familiarity with data analysis and reporting tools
• Strong technical skills and proficiency in HRIS systems and Microsoft Office Suite, particularly Excel
• Excellent analytical and problem-solving abilities
• Strong attention to detail and commitment to data accuracy
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Nice To Haves

• Ability to communicate in Inuktut a definite asset

Responsibilities

• Maintain and update the HRIS, ensuring data accuracy and system integrity
• Manage user access and permissions, ensuring appropriate security measures are in place
• Monitor system performance and troubleshoot technical issues as they arise
• Collaborate with IT, HR and Payroll teams to implement system upgrades and enhancements
• Conduct regular audits to ensure data quality and compliance with company policies and regulatory requirements
• Identify opportunities to streamline HR processes and improve system efficiency
• Work with HR and other departments to implement best practices for data management and system utilization
• Participate in the design and implementation of new HRIS modules and functionalities
• Provide recommendations for system improvements based on user feedback and industry trends
• Assist in the implementation and ongoing activities and modules in the Learning Management System (LMS)
• Assist in the coordination of learning activities
• Coordinate quarterly rollout of the Employee Share Purchase Program (ESPP), answer incoming inquiries, and review forms for accuracy
• Collaborate with Communications and Payroll teams to ensure timely receipt of ESPP payments and reporting to EiC
• Assist the benefits and leave management team with ad hoc requests and coverage, as needed
• Manage records and employee folders
• Assist with special projects throughout the year and other duties as assigned

Benefits

• Competitive Pay & Benefits
• Comprehensive medical, dental, and retirement plan
• Discounted Travel + Free Travel Passes
• Career Growth
• 3 weeks of vacation upon hire
• Extended health, dental, and life insurance (after 1 month)
• Short- & long-term disability coverage (after 1 month)
• Retirement savings plan (after 6 months)
• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
• Cargo shipping privileges (per company policy)
• Opportunities for advancement within a trusted Canadian airline

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree