Coordinator Title Services

Hilton Grand VacationsBoca Raton, FL
Onsite

About The Position

We are seeking a detail-oriented Title Services Coordinator to join our team. This role plays a critical part in the title closing process related to new and/or existing timeshare sales or the recovery of inventory for acquisition. The coordinator will prepare and process various title documents related to real property conveyances; title search using various systems and public records to determine and/or confirm ownership of the underlying real estate; performing curative actions to clear title defects.

Requirements

  • High School Diploma/GED
  • 1 - 3+ years of related experience in banking, real estate, titling, and/or finance
  • Effective organizational skills alongside the skill to prioritize and navigate multiple software platforms
  • Ability to produce high volume work product that has a high degree of accuracy
  • Must have strong communication skills to convey problems with contracts and required resolution with field sales offices.
  • Working knowledge of MS Excel with creating and maintaining spreadsheets

Nice To Haves

  • Associate's degree/College Diploma
  • 3-5+ years of related experience in banking, real estate, titling, and/or finance
  • Title Agent license or certification
  • Advanced MS Excel experience with creating and maintaining spreadsheets

Responsibilities

  • Verification of all financial terms to ensure adherence to company’s underwriting guidelines.
  • Verification of all title requirements including vesting, tenancies, and inventory.
  • Redaction of any personal identifiable information or bank/cc information.
  • Issues identification for any contracts missing documents or having incorrect contract information
  • Entering pertinent audit findings into the various tracking systems (i.e. Chorus and TSW)
  • Carry out any reasonable request by management of which the employee can perform.
  • Receive and validate contract packages sent from site.
  • Notify site of discrepancies.
  • Audit contract documents for accuracy of execution and compliance to company policies.
  • Receive and review correspondence, i.e. rescission letters, owner kits, etc.
  • Receive shipments of contracts from sites, document contracts received in TSW and run reports to be included in audit process.
  • Manage contract workflow in system to disposition status changes daily, i.e. rescission cancels, NSFs, Credit Card Chargebacks
  • Prepare contract packages and cancels to be sent to the imaging department daily.
  • Provide customer service to field offices and corporate partners to resolve document issues.
  • Maintain a minimum average production level as set by management.
  • Provide support and vacation coverage for DSC audit team as required.
  • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Completes all required Company training/compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.

Benefits

  • Medical, Dental, and Vision insurance from Day One
  • 401k plan with company match
  • Life insurance
  • Company stock purchase program
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • discount travel programs
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