About The Position

The Coordinator Technical Support - Instrumentation and Controls ensures projects are delivered on schedule and within budget by performing basic project management functions and researching business and technical issues. The role works with no supervision and may serve as a resource to less-experienced colleagues, but has no formal leadership responsibilities. The coordinator manages project schedules and scope changes, communicates schedule revisions, and issues change orders for customer approval. The position also supports project kickoffs and closure and financial meetings, coordinates technical interpretation as needed, contributes to business and cost analysis, and develops and manages the field labor model and its quarterly reviews. The role includes overseeing vehicle fleet management and training or mentoring others in use of the Edge Dashboard. Employees must comply with Archrock’s Health, Safety and Environmental Policy and applicable local, statutory, and regulatory requirements. The role requires occasional bending, squatting, climbing, stooping, twisting, and reaching; prolonged sitting; lifting and carrying objects up to 10 pounds; and wearing required PPE in field or shop environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Bachelor’s degree from a four-year college or university; preferably in Engineering or a related field.
  • Two or more years of related experience and/or training.
  • Experience with ERP systems.
  • Experience working with multidisciplinary teams.
  • Experience with project scheduling.
  • Experience in customer-service-oriented roles.
  • Ability to demonstrate strong communication skills.
  • Ability to demonstrate strong analytical skills.
  • Ability to occasionally bend, squat, climb, stoop, twist, and reach, and to sit for long periods.
  • Ability to lift up to 10 pounds, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
  • Must meet applicable OSHA regulations and wear required PPE in field or shop environments.

Responsibilities

  • Ensure attainment of project schedules.
  • Document and handle project scope changes, communicate revised project schedules, and issue change orders for customer approval.
  • Research business and technical issues to identify current practices and opportunities for improvement.
  • Contribute to team efforts in a cooperative and supportive manner.
  • Attend and participate in project closure meetings and financial meetings.
  • Develop and manage the field labor model and quarterly reviews.
  • Conduct internal and customer kickoff meetings; participate on cross-functional teams and address internal and external interdepartmental issues; establish and communicate project schedules, objectives, priorities, and targets.
  • Coordinate technical interpretation as required.
  • Ensure adherence to policies, procedures, government regulations, and customer specifications, and document project activities and deliverables.
  • Keep upper management informed about project status, including risks, tests, costs, issues, and performance against established targets.
  • Work on new designs or high-complexity ad hoc operations and cost analysis.
  • Make business case presentations.
  • Comply with Sarbanes-Oxley process requirements.
  • Train and/or mentor others in use of the Edge Dashboard.
  • Oversee vehicle fleet management.
  • Perform other duties as assigned.
  • Comply with Archrock’s Health, Safety and Environmental Policy and applicable local, statutory, and regulatory requirements.
  • Wear required PPE when in the field or shop environment.
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