Coordinator, Sports & Group Accounts

PIVOT Agency

17d•Remote

About The Position

PIVOT is a full-service sports marketing agency built at the nexus of brands and culture, forming alliances between consumer brands, athletes, sports, the arts, causes, business & media. Our Mission: To deliver best-in-class expertise, always prioritizing our client’s needs to achieve optimal success. Our Vision: To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services. Our Core Values to Clients: EXCELLENCE We are committed to consistently delivering the highest standards of service, with relentless dedication to providing unforgettable and flawless experiences for our clients. TRUST Winning teams are built on trust. We don’t take for granted the trust we earn through our dependability, transparency, and genuine care for our clients. COLLABORATION We're your ultimate travel partner, working in sync with you to elevate your travel experience. From big decisions to the smallest detail, we are ready to assist, strategize, and execute with best-in-class service. INNOVATION We are driven to constantly explore cutting-edge solutions, forecast industry trends, and seek out the most exceptional offerings. We are always one step ahead in delivering unparalleled service. The Coordinator, Sports & Group Accounts is responsible for being a driving force in the vision and strategy for PIVOT’s group division within PIVOT Travel. This person is an effective communicator with a clear focus on performing for our current clients and being a key member to help build out a vision for the future of the Pivot Travel group clients, including collegiate, amateur sports, Entertainment, Corporate/Wedding groups, and any group business outside of NBA/MLB/NFL/NHL/WNBA & Motorsports travel. Our ideal candidate has a strong understanding of travel policies & all-encompassing logistics as it applies to clients. This person will be responsible for certain aspects of group travel, including: sourcing, contracting, overseeing day-to-day operations, finance & analytics.

Requirements

An appropriate level of drive and toughness to effectively manage multiple demanding critical projects in a fast-paced, technical environment, and rapidly evolving industry
A strong hotel brand awareness (i.e., Hilton, Hyatt, Marriott, IHG)
Advanced negotiation skills
Exceptional organization
Knowledge of all aspects of travel (hotels, charter/commercial air, ground transportation, rentals, catering)
Strong interpersonal skills to be able to effectively manage different relationships
Excellent presentation, written, and oral communication skills
Experience using CVENT, Salesforce, MS Office, Google Suite
BA/BS in Business, Sports Management, Marketing, or other related disciplines
3-5+ years of experience in sales, marketing, and business development, 3rd Party/Hotel, or team operations related position
Expert knowledge and understanding of group logistics/ Hotel logistics from both a competitive and business perspective
Existing book of business and industry relationships
Acute attention to detail, organization, and efficiency

Responsibilities

Uncover new opportunities within the group travel space
Provide ongoing support to the Travel team with day-to-day operations and other administrative support
Digital file management and organization for all clients
Document preparation and redlining for RFP’s, contracts, etc.
Market research on opportunities
Outline event requirements effectively (dates of stay, room/meeting space needs, concessions, etc)
Strategically source hotels for each opportunity and generate hotel bid reports using CVENT
Negotiate proposals with hotels to achieve the best rate and concessions based on client preferences
Contract management within an efficient time frame, including calendar reminders for important dates
Finalize & execute contract agreement with hotel
Utilize Salesforce to build pipeline, manage opportunities, and track data
Building and maintaining strong partner relationships with all properties, NSOs, and partners
Follow up with hotel on any feedback or challenges
Client interaction when necessary/needed
Report weekly to Senior Vice President, Pro Sports & Group Accounts with essential updates
Work with Travel Division finance team on any specific pickup reports, commission, or hotel support