Coordinator (Security)

RES

11d•Hybrid

About The Position

The O&M Security Coordinator sits within the O&M Specialist Team, providing support to the O&M team for security-related upgrades and contractual compliance across their portfolio under O&M. The overall purpose is to assist in managing the security service provisions, organising maintenance activities, system upgrades and taking ownership of administrative duties. The role will include supporting O&M field staff and contractors remotely and undertaking occasional site visits in the UK as necessary. Some work outside office hours may be required when necessary to support the service.

Requirements

Microsoft Office (Word, Excel and PowerPoint)
Strong attention to detail
Excellent communication skills both verbal and by email
Strong organisational skills
Ability to maintain a positive attitude
Ability to work under time pressure
A coordination or administrative background is desirable
Experience of maintenance procedures or operational assets is desirable
Experience with security systems is desirable
Basic knowledge of electrical or security system concepts is highly desirable or alternatively a keen interest and willingness to learn such concepts
Technical knowledge of the relevant security technology areas would be an advantage

Responsibilities

Coordinating scheduled maintenance of security devices including alarm panels, CCTV cameras and digital video recorders
Preparing or obtaining quotations to repair, renew or upgrade any deficiencies identified during scheduled maintenance
Management of repairs and upgrades to the security systems
Organisation of temporary security measures e.g. patrols, K9 units, temporary cameras
Monthly, annual, and ad-hoc reporting
Monitor compliance with maintenance schedules and organise preventive maintenance tasks accordingly and highlighting anything overdue
Carry out administrative duties including filing maintenance reports to internal and client folders
Review maintenance inspection reports, compile summaries and ensure necessary follow-up actions are taken with internal and external stakeholders
Compile, generate and issue quotations for repairs and additional upgrade works where required
Liaise with sub-contractors for delivery of security repairs and upgrade work
Raise purchase orders and ensure invoices are issued in an accurate and timely manner
Tracking and manage budgets to optimise resources and spending
Analysis of maintenance KPIs and highlighting trends and anomalies
Monitor connection status of security systems and organise repairs/responses where necessary
Organise and track temporary security measures including patrols, K9 units, PID systems, temporary cameras
Maintain lines of communication with the client and key stakeholders
Support contractual reporting of security status to clients as required
Support monthly & annual reporting tasks
Maintaining a Computerised Maintenance Management System (CMMS) and other quality management tools as necessary
Support the onboarding of new sites and provide input for defect lists
Contribute and attend to department cost-saving activities and other company initiatives
Partially deputise for the O&M security manager when required
Any other duties as required by the business needs