Coordinator, Sales

Resorts World Las Vegas•Las Vegas, NV

43d•Onsite

About The Position

This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director. Primary Job Duties Includes, but is not limited to: Support the Sales team with all daily tasks to assist with the departmental goals and objectives. Maintain and manage sales system database. Generate and amend sales contracts, addendums, and other sales documents. Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports. Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner. Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests. Assist Sales team with coordinating and arranging customer interactions. Provide excellent customer service to customers and clients on behalf of the Sales organization. Effectively address stressful situation with poise, discretion, and kindness. Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties. Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral. Process requests as needed by Manager or Director. Obtain and maintain position-specific licensing.

Requirements

Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
Excellent written and verbal communication skills presenting information clearly.
Excellent Customer Service Skills
Ability to work varied shifts, including nights, weekends and holidays.
High School Diploma or equivalent.
Minimum two years' experience in Hotel Sales or related field.
Proof of eligibility to work in the United States.

Nice To Haves

At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
Previous experience working in a large, luxury resort setting.

Responsibilities

Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
Maintain and manage sales system database.
Generate and amend sales contracts, addendums, and other sales documents.
Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
Assist Sales team with coordinating and arranging customer interactions.
Provide excellent customer service to customers and clients on behalf of the Sales organization.
Effectively address stressful situation with poise, discretion, and kindness.
Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
Process requests as needed by Manager or Director.
Obtain and maintain position-specific licensing.
Other duties as assigned.