Coordinator Sales

IHG•Nashville, TN

2d•$23 - $25•Onsite

About The Position

Iconic Holiday Inn Vanderbilt is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. In Nashville, TN you’ll find a variety of attractions and the Holiday Inn® Nashville-Vanderbilt puts you in the center of them all. Discover all that West End Nashville has to offer at this convenient, full-service hotel. Corporate travelers arriving at the Nashville International Airport (BNA) are just 12 miles from our hotel. You’ll enjoy clean and comfortable lodging that will help you stay productive on the road. Free Internet, a 24-hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups. We provide free shuttle service within three miles of hotel, including the Music City Center, downtown Nashville and Vanderbilt Children’s Hospital. This modern and cozy facility is just minutes away from major shopping, dining and entertainment districts. Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park and the famed Parthenon. Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field.

Requirements

Frequently standing up and moving about the facility
Type at least 50 wpm
Proficient PC computer skills
Carrying or lifting items weighing up to 25 pounds
Communicating with customers, employees, and third parties
Use a keyboard to generate correspondence, reports, etc.
Handling objects, products and computer equipment
High School diploma or equivalent plus 1 year experience in a sales/catering office or related field.
Must speak fluent English.
Communication skills are utilized a significant amount of time when interacting with clients and guests.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.

Nice To Haves

Some college preferred.

Responsibilities

Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.
Regularly follow-up with clients and maintain accurate and updated information.
Perform administrative duties such as typing proposals, letters, contracts, collecting data, updating databases, and completing departmental monthly reports.
Resolve requests and/or complaints to the satisfaction of the guest; inform supervisors of major problems, complaints, disturbances or dissatisfied clients.
Promote teamwork and quality service through daily communication with other departments.
Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
May coordinate outside vendors (floral displays, audio/visual, etc.) where appropriate.
Regularly follow up to ensure set up requirements meet client needs.
Perform other duties as assigned