Coordinator, Sales Administration and Enablement

Estes Forwarding Worldwide•Richmond, VA

12d•$19 - $21•Onsite

About The Position

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Position Pay Range: $19.00-$21.00 per hour

Requirements

Familiarity with project and task management software.
Ability to read and interpret general business documents.
Proficiency with working in SAAS platforms, e-mail, and general office technologies.
Intermediate to advanced proficiency in Excel, including formulas, pivot tables, and charts.
Intermediate proficiency in Word, PowerPoint, and Adobe PDF.
Proficiency in problem solving and identifying opportunities for efficiency improvement.
Excellent verbal and written communication skills.
Ability to interact effectively with internal teams, management, vendors, and customers.
Strong attention to detail and accuracy.
Ability to prioritize workload effectively, managing multiple tasks and deadlines simultaneously.
Flexibility to work with shifting priorities.
Demonstrated ability to quickly learn and adapt to new systems and technologies, with a proactive and self-motivated approach.
Ability to adhere to Standard Operating Procedures (SOPs) to ensure consistency and efficiency in workflow.
Ability to write routine reports and general business correspondence.
Must be able to work independently or as part of a team.
Must be eligible to work in the United States.
Minimum of a High School Diploma (or equivalent) and 1-2 years of clerical experience.

Nice To Haves

Experience working in Freight Forwarding or Transportation industry preferred.
Familiarity with Salesforce or other CRM systems and ERP systems preferred.

Responsibilities

Create and maintain user profiles and licenses for individual employees in multiple SAAS platforms which support the Sales team.
Act as the administrator for multiple SAAS platforms, performing functions including password resets, new-user training, ongoing user support.
Support Sales training and enablement efforts by creating and maintaining relevant training documents and materials.
Perform ongoing account data maintenance in CRM.
Perform digital file maintenance.
Export, manipulate, review, and distribute sales reporting data for the sales team and sales leadership.
Communicate regularly with Sales team members and leaders to understand and support EFW’s Sales efforts in an Administrative and Enablement capacity.
Assisting with new salesperson onboarding processes and training as required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.