Coordinator Resort

Hilton Grand Vacations•Big Bear Lake, CA

3d•Onsite

About The Position

Now Offering Daily Pay. Come join the best team in beautiful Big Bear Village Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

Requirements

A minimum of six (6) months of experience required.
High school diploma or equivalent
Capability to understand and follow both oral and written directions
Knowledge and usage of correct business English and office practices.
Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Nice To Haves

Computer proficiency in Microsoft Word, Excel and Outlook.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Able to establish and maintain a cooperative working relation.
Ability to interpret and create spreadsheets.
Able to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem solving skills.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Performs well with frequent interruptions and/or distractions.

Responsibilities

Responsible for processing weekly invoices.
Coordinates and plans Team Members engagement activities, including Team Members birthdays, holiday parties, appreciation events, recognition programs, and other employee morale initiatives.
Organizes and schedules resort safety meetings; prepares meeting materials, records and distributes meeting minutes, maintains attendance records, and supports compliance with company safety programs and initiatives.
Collects proper documentation in order to complete vendor contracts in Asgard/Selectica, including various contracts related to annual reserve projects.
Accurately collects proper documents related to incidents occurring at the resort; completes data entry into the iTrak system and keeps General Manager informed throughout the process.
Answer telephone calls.
Arrange meetings on behalf of the General Manager; documents and distributes minutes as required.
Ensures all vendor inquiries are handled in a professional and expedient manner.