Coordinator, Research Services and Graduate Studies

Youngstown State University•Youngstown, OH

8d•Onsite

About The Position

Ensures the efficient operations of daily services, programs and administrative functions within the office of Research Services and Graduate Studies. Coordinates and administers processes that support graduate education, faculty and student funding programs, research-related initiatives and office operations. Collaborates with faculty, staff and students to support institutional priorities, maintains compliance with university policies and procedures and enhances service delivery.

Requirements

At least a bachelor’s degree
At least six months of related experience
Knowledge of university policies and procedures
Knowledge of office practices and procedures
Knowledge of department/division goals and objectives
Knowledge of department/division policies and procedures
Knowledge of workplace safety practices and procedures
Knowledge of English grammar and spelling
Knowledge of records management
Knowledge of office management
Skill in use of office equipment
Skill in typing, data entry
Skill in computer operation
Skill in use of computer software and other programs applicable to the assigned department/division
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to determine material and equipment needs
Ability to calculate fractions, decimals, and percentages
Ability to compile and prepare reports
Ability to use proper research methods to gather data
Ability to understand a variety of written and/or verbal communications
Ability to prepare accurate documentation
Ability to maintain records according to established procedures
Ability to effectively interact with personnel and public to answer routine questions
Ability to train or instruct others
Ability to move quickly and effectively from one task to another
Ability to work independently and in a team environment
Ability to develop and maintain effective working relationships

Nice To Haves

Experience with Banner or other comparable financial accounting systems
Experience with procurement systems
Experience with CRM platforms such as Recruit
Experience in an academic setting or in higher education

Responsibilities

Serves as a primary point of contact for the Office of Research Services and Graduate Studies. Responds to inquiries, provides information regarding programs, policies, procedures, and services, and facilitates access to appropriate resources for faculty, staff and students.
Supports graduate student academic administration processes, including graduate assistantship appointments, student record maintenance, admission status updates, intra-university specialization changes, graduate course enrollment approvals, graduation-related reviews, and other academic records transactions. Verifies information, secures required approvals, ensures compliance with university policies and procedures, and maintains accurate student records.
Supports thesis and dissertation administration by reviewing submissions for compliance with university requirements, formatting standards, institutional policies, and applicable research compliance approvals.
Assists with the administration of student and faculty funding programs, including graduate scholarships, student research and travel programs, faculty internal funding opportunities, and other research-related initiatives. Supports program administration and implementation, maintains records and communicates program requirements.
Coordinates financial and administrative transactions associated with departmental operations and programs, including purchasing, payments, reimbursements, and other fiscal activities. Maintains documentation, monitors expenditures, and ensures compliance with university policies and procedures.
Coordinates administrative support for research compliance committees and graduate councils, including scheduling meetings, preparing and maintaining reports and ensuring compliance with established procedures and requirements.
Supports data collection and reporting, and continuous improvement activities by gathering information, administering surveys, maintaining documentation, and preparing materials for review and decision-making.
Coordinates and supports events for Research Services and Graduate Studies, research workshops and outreach activities, including planning, organization, communications, and stakeholder engagement.
Assists with marketing, communications, and public relations efforts by maintaining the websites and other communication platforms, preparing promotional materials, and supporting outreach initiatives.
Responsible for maintaining files, records, correspondence, and data in accordance with federal, state, and university policies. Ensures the accuracy, confidentiality, and integrity of information maintained by the department.
Coordinates daily tasks related to one or more assigned components of overall programs and/or services as assigned.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of overall goals and objectives.
Prepares and maintains accurate records of daily tasks in accordance with applicable policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.
Gathers data and prepares reports and other information/documentation for supervisory review ?related to programs and/or services, or one or more assigned components.
Prepares for and attends events.
Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.
Assists with training new hires.
Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.