Coordinator, Quality Assurance (Permanent, Full-time)
SkilledTradesBC•Richmond, BC
•Hybrid
About The Position
We are currently looking for one (1) Coordinator, Quality Assurance for a permanent, full-time role. The Coordinator, Quality Assurance will be responsible for the final review and quality assurance of all Program Outlines, Program Profiles, exams, and assessment tools. They will also track the status, availability, and versions of exam and program documents, to ensure overall quality assurance for all Program Standards documents.
Requirements
- Minimum of 1 year of development and/or maintenance of educational products experience is required
- Demonstrable experience and strong proficiency in technical writing and/or editing are required
- Experience and ability with leading projects is required
- Advanced skills in MS Office, Adobe Acrobat, and general computer proficiency is required
Nice To Haves
- Highschool or equivalent, and post-secondary degree in Education or a related field, or an equivalent combination of education, training, and experience is preferred
- Knowledge of SkilledTradesBC program standards and program development processes is an asset
Responsibilities
- Ensure exams and all publicly available standards documents follow style guides and templates
- Format, repair and maintain exam banks in Shift IQ or other relevant software, including balancing exam forms
- Communicate with team members on items requiring follow up or further consultation
- Perform all final checks for online delivery of SkilledTradesBC Standardized Level and Qualification Examinations
- Perform all final checks and publish Program Outlines, and Program Profiles & other external-facing PS documents (e.g. Record Books, Self-Assessment Tools, Exam Breakdowns, Acronyms, and Formulas)
- Review program trade web pages for consistency and accuracy
- Send final copies of BC exams for implementation to the Assessments department
- Track relevant information on exam versions and program standards documents
- Prepare and distribute status reports related to product development
- Liaise with exam systems provider on exam development and reporting software, including performing User Acceptance Testing
- Collaborate with appropriate team members to plan and deliver regular item construction standards training sessions
- Coordinate the creation and maintenance of exam diagrams
- Assist with management of exam feedback from candidates
- Team projects as needed
Benefits
- Salary Band C: $ 65,421 - $ 88,512
- Hybrid work schedule, flex days, and a 37.50-hour work week
- Eligible for pension contributions
- Lifestyle Spending Account
- Extensive Extended Health and Dental Plans that are 100% employer paid
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
