Coordinator - Quality Assurance & Professional Development - AEL (Grant Funded)

Collin College•Plano, TX
•$60,661 - $73,978•Onsite

About The Position

Coordinate program-wide quality assurance and professional development for AEL by linking training, evaluation, process improvement, instructional feedback, student/staff experience information, and recurring program findings into practical improvement actions. Develop and maintain the annual professional development plan; coordinate TWC/TCALL and college training requirements; analyze authorized evaluation and feedback information; support quality-review activities; and track improvement initiatives. This position is 100% grant-funded. Continuation of this position is dependent upon the availability of grant funding.

Requirements

  • Knowledge of adult learning, professional development, training coordination, quality assurance, continuous improvement, program evaluation and adult education/workforce environments.
  • Skills in training-needs assessment, facilitation, professional development planning, process evaluation, project coordination, data analysis, report writing and documentation.
  • Ability to translate findings into practical development actions, manage multiple deadlines and handle sensitive information appropriately.
  • Bachelor’s degree from an accredited institution in education, adult education, human resources, organizational development, training and development, workforce development, higher education, or a related field.
  • Two (2) years of experience in professional development, training coordination, quality assurance, program improvement, adult education, or a related area.
  • This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

Responsibilities

  • Develop and maintain the annual AEL professional development plan and coordinate required and elective training for full-time staff, part-time instructors and other covered personnel.
  • Coordinate with TCALL, TWC, college departments and approved providers regarding training initiatives, scheduling, participation, documentation and required data submission.
  • Monitor professional development requirements, completion status, documentation and reporting; communicate gaps and follow-up needs to supervisors.
  • Assess development needs using authorized evaluation summaries, observations, feedback, performance trends, quality findings and program priorities.
  • Develop individual, team and program-wide training recommendations; facilitate or coordinate training when appropriate.
  • Develop training materials, guides, job aids, onboarding tools and professional learning content; evaluate effectiveness and recommend revisions.
  • Coordinate approved quality-assurance and continuous-improvement projects, define milestones with process owners, track progress and evaluate whether changes improve results.
  • Analyze evaluation, feedback, training-effectiveness and process-quality information; prepare trend summaries and recommendations for leadership while protecting confidential information.
  • Support documentation and readiness related to professional development and quality assurance for TWC monitoring, audits and program reviews.
  • Collaborate with the instruction and curriculum lead and performance and accountability lead to translate findings into development and improvement actions.
  • Perform other duties as assigned.
  • Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.
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