About The Position
The Coordinator, Practice Operations oversees administrative and clinical support operations for the University Urology clinic. The role supervises clerical office staff and clinical support staff, coordinates staffing and scheduling with the Director of Operations, and ensures that clinic services meet operational standards and the needs of assigned physicians and patients. The position supports clinic business operations, including grants and contracts, budgets, financial monitoring, reporting, and efficiency improvements. It also coordinates provider-number applications and helps ensure compliance with applicable healthcare regulations and institutional requirements. The role requires regular and prompt attendance, work according to the defined schedule, and overtime as required.
Requirements
- Bachelor's degree.
- One year of supervisory experience in a medical business office setting.
- Comparable combinations of education and experience may substitute for the stated requirements.
Nice To Haves
- Directly related experience may substitute for the required education on a year-for-year basis.
Responsibilities
- Supervise clerical office staff, including assigning duties, training, reviewing work, preparing evaluations, approving time off, and handling disciplinary matters.
- Work with the Director of Operations to monitor scheduling and staffing levels, ensuring appropriate coverage and day-to-day operations consistent with established standards.
- Ensure clinic administrative support staff meet the needs of assigned areas and physicians and fulfill administrative requirements.
- Oversee clinic staff, physician, and patient appointment schedules to ensure operational requirements and standards are met.
- Monitor patient utilization data, provider schedules, contract requirements, and requests for care to ensure appropriate staffing levels and mix of clinical personnel.
- Interview, select, and train clinical support staff.
- Ensure timely submission of timekeeping documents and monitor leave.
- Work with the Director of Operations and Health Systems Assistant Administrator to monitor assigned clinic grants and contracts for compliance.
- Coordinate with appropriate personnel on new grants and contracts and the renewal or cancellation of existing ones.
- Ensure compliance with applicable HIPAA, HCFA, Risk Management, OSHA, CLIA, federal, state, and institutional regulations for assigned areas.
- Coordinate submission of applications with Credentialing Services for new and renewal clinical provider numbers.
- Assist in managing clinic business operations, including creating and implementing clinic functions and facilitating results to maximize efficiency and maintain budget controls.
- Assist with preparation of annual clinic budgets.
- Help monitor financial expenditures and identify and implement cost-effective approaches.
- Ensure preparation and distribution of reports on clinic activities, functions, costs, and utilization.
- Complete mandatory department, educational, and hospital requirements.
- Adhere to current infection control and safety standards.
- Maintain regular and prompt attendance, work the defined schedule, and work overtime as required.
- Perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
