Care Coordinator Auth Scheduling Specialist- Atrium Health Mercy Wound Management
About The Position
The Care Coordinator Auth Scheduling Specialist completes patient referrals and coordinates with referring and receiving practices and departments. The role obtains required authorizations, directs patients to providers within their insurance plans, reviews benefits, and educates patients about coverage. It may also coordinate and prepare patient financial estimates. The specialist coordinates and schedules surgical procedures, diagnostic testing, and other services with internal and ancillary providers. The role reviews schedules to confirm accuracy and proper time allocation, and follows up on referrals to ensure patients do not experience gaps in care. The position is full-time, works 40 hours per week, and is scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m., with no weekends or holidays. The listed pay range is $20.80–$31.20.
Requirements
- High school diploma or GED.
- Computer experience.
- Customer service experience.
- Ability to sit for long periods and work in a fast-paced office environment.
- Ability to bend and lift up to 10 pounds.
Nice To Haves
- Thorough understanding of insurance coverage, including FSC, coverage, and plan types, and medical necessity policies.
- Knowledge of medical records software.
Responsibilities
- Complete patient referrals and coordinate with referring and receiving practices and/or departments.
- May coordinate and prepare financial estimates for patients.
- Obtain all required authorizations.
- Direct patients to providers within their insurance plan.
- Review benefits and educate patients about insurance coverage.
- Coordinate and schedule surgical procedures, diagnostic testing, or other services with internal and ancillary providers.
- Review schedules and confirm that they are accurate and time is properly allocated.
- Follow up on referrals to ensure there are no care gaps.
Benefits
- Paid Time Off programs.
- Medical, dental, vision, life, and short- and long-term disability benefits.
- Flexible Spending Accounts for eligible health care and dependent care expenses.
- Adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational Assistance Program.
- Career development programs.
- Potential premium pay, incentive pay for select positions, and annual increases based on performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
