Coordinator, People & Culture

Oregon Humane•Portland, OR

1d•Hybrid

About The Position

Founded in 1868, Oregon Humane is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness and respect. With campuses in Portland and Salem, Oregon Humane is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. The People & Culture team is a multifaceted and dedicated group that plays a crucial role in shaping our organization's culture and ensuring the well-being of our employees, volunteers, and community. Comprised of experts in human resources, safety, emergency response, community education, volunteers, facilities, and learning and development, our team works tirelessly to foster a safe, inclusive, and supportive environment for our organization, reflecting our core values and commitment to our community. The Coordinator, People & Culture serves a critical role within the P&C team, supporting core functions across Talent Acquisition, People Operations, Learning & Development, and Wellness. Within Talent Acquisition, the Coordinator will assist with phone interviews, coordinating panel interviews, ensuring accurate record keeping, and running our first-day orientations for new staff. Across the broader P&C Team, they will assist with managing our shared inboxes, routing requests to the appropriate team member, supporting employee engagement events, database management, assisting various people operations projects, and other responsibilities as needed. They are an ambassador for Oregon Humane, providing a welcoming, inclusive, and engaging experience for applicants, candidates, and new hires across the organization. Our People & Culture team is nimble and adaptive to meet the changing needs of our organization.

Requirements

1 year of experience in customer service, client support, HR, or other public-facing / people-supporting role
Ability to effectively time-manage for both oneself and others.
Curiosity and willingness to learn
High-level of attention to detail
Ability to work both collaboratively and autonomously, depending on project or task
Adaptable and able to respond to changes or urgent requests
Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff and volunteers.
Proficiency using the Microsoft Office Suite, including Outlook, Word, Excel.
Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful and professional manner.

Nice To Haves

Bilingual in Spanish
Experience in HR, Wellness, Administrative Assistant, or other people-support functions

Responsibilities

Manage aspects of the recruitment process including pre-screening, on-site interviews, reference checks, and offers, primarily for early-career Operations, Administrative, and veterinary medicine roles.
Work with hiring managers to coordinate and schedule panel interviews
Work with hiring managers to maintain accurate and complete interview records.
Update the Applicant Tracking System (ATS), coordinate background verifications aligned with the organizations processes and manage all follow-up communications.
Prepare and process hiring documentation (e.g., consulting agreements, orientation communication) in collaboration with other members of the People & Culture team.
Assist with maintaining document libraries, supporting regular audits and reviews to make sure our SOPs are up-to-date
Adhere to and enforce OH hiring policies and best practices for both themselves and those involved in the interview process
Expand our talent pipeline by posting roles to mission-aligned boards and organizations
Communicate with candidates from the offer stage until their first day, answering questions, and providing a seamless transition.
Conduct & run employee first-day orientation for early-career staff, ensuring a welcoming and engaging employee experience.
Activate Employee badges.
Act as backup for Salem orientation if needed.
Support other talent acquisition projects as needed
Manage the P&C Inbox, routing tasks to various team members and ensuring timely follow-up on requests
Identify and document urgent requests and ensure that the appropriate team member has all the details to act.
Follow-up on requests with incomplete information
Document any trends or repeated issues and escalate those to the appropriate team member
Support P&C Interns – provide supervision and distribution of tasks.
Support the People Partner team with various People & Culture administrative projects
Learn and utilize our Human Capital Management (HCM) system – including updating various employee fields and running reports for accuracy
Record meeting notes from P&C Team meetings
Working with our Manager, P&C and Specialist, P&C: provide support to our wellness program, including staffing our Portland-based Wellness events
Assist with internal and external People & Culture engagements (ex: open enrollment, staff appreciation, local job fairs)