People & Culture Coordinator

Four Seasons Hotels and Resorts•Los Angeles, CA

2d•Onsite

About The Position

The People & Culture Coordinator provides support to the People & Culture department and responds to inquiries in an efficient and courteous manner. This role is crucial in maintaining the smooth operation of the department and ensuring a positive experience for employees. The coordinator will handle various administrative tasks, support employee-related functions, and maintain confidential information with integrity.

Requirements

Exceptional communication skills and command of English language.
Ability to treat all employees in a friendly and courteous manner.
Ability to process confidential information without compromising the nature of the material or information.
Ability to answer telephone calls (Keeping with the Four Seasons standards), offering information, verifying present/past employment & handling personal calls for employees.
Ability to greet applicants and employees and handle all questions in a friendly manner.
Ability to process and route incoming and outgoing mail.
Ability to process Workday Business processes including but not limited to hiring and terminating employees, processing transfers, and updating data.
Ability to generate, distribute and audit monthly reports including birthday & Anniversary, ABBR, deductions, new hire, and termination lists.
Ability to maintain the cleanliness of the office and order supplies when necessary, including the operational condition of the area.
Ability to update and maintain the hotel’s communication boards.
Ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary.
Ability to assist in coordinating all employee related functions including Employee & Manager of the Month, Christmas party, children’s party, theme days, picnic, etc.
Ability to operate office equipment such as a computer and copy machine.
Ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
Ability to respond properly in any hotel emergency or safety situation.
Ability to perform other tasks or projects as assigned by hotel management and staff.
Ability to maintain complete files for all current and terminated employees via Workday.
Ability to ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters, etc.).
Ability to ensure that the cafeteria is clean and well decorated during holidays and social events.
Ability to update the electronic signage.

Nice To Haves

One year experience or related work in People & Culture (Human Resources).
Spanish speaking is preferred but not required.

Responsibilities

Treat all employees in a friendly and courteous manner, recognizing them as guests.
Process confidential information without compromising its nature.
Answer telephone calls according to Four Seasons standards, providing information, verifying employment, and handling personal calls for employees.
Greet applicants and employees, and handle all questions in a friendly manner.
Process and route incoming and outgoing mail.
Process Workday Business processes, including hiring, terminating, transferring, and updating employee data.
Generate, distribute, and audit monthly reports (birthday & Anniversary, ABBR, deductions, new hire, and termination lists).
Maintain the cleanliness of the office and order supplies as necessary.
Update and maintain the hotel’s communication boards.
Distribute literature, forms, prizes, cards, etc., to employees.
Assist in coordinating all employee-related functions (Employee & Manager of the Month, Christmas party, children’s party, theme days, picnic, etc.).
Operate office equipment such as a computer and copy machine.
Maintain a high level of professionalism and integrity while maintaining confidentiality.
Respond properly in any hotel emergency or safety situation.
Perform other tasks or projects as assigned by hotel management and staff.
Maintain complete files for all current and terminated employees via Workday.
Ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters, etc.).
Ensure that the cafeteria is clean and well decorated during holidays and social events.
Update the electronic signage.