Coordinator, Patient Support Services - Bayland Clinic

Baylor College of Medicine • Houston, TX

8h • Onsite

About The Position

The Baylor Teen Health Clinic currently provides pregnancy testing, family planning, sexually transmitted diseases (STD) and HIV/AIDS education and screening, primary healthcare, and case management services to teens, their partners, and adolescents in Harris County. The clinics provide services to teens from the age of 13-24. Services We Provide: Comprehensive Exams (Male & Female) Gynecological services Birth control and family planning Sexually transmitted disease screening and treatment Primary healthcare Immunizations HIV/AIDS education and screening The Coordinator, Patient Support Services will work in one of eight clinic locations. Each clinic is typically staffed with a Patient Support Services Coordinator, A Medical Assistant a Nurse (RN or LVN) and a Nurse Practitioner. This position is located at the Bayland location: 6400 Bissonett St. Houston, TX 77074. This location offers free parking.

Requirements

• High school diploma or GED.
• Two years of relevant experience.

Nice To Haves

• Bilingual in Spanish
• Experience working with adolescents.
• Proficient in Windows and Microsoft Office applicaitons.
• Strong customer service skills.
• Strong written and verbal communication skills.
• Ability to multi-task.

Responsibilities

• Greets, orients and answers patients questions.
• Schedules and coordinates patient appointments and visits, including telemedicine.
• Records patient arrival in Practice Suite and and makes followup appointments as required.
• Prepares and maintains daily appointment schedules and collects necessary patient information.
• Acts as a front line representative, records and maintains reports and data to support operational activities.
• Completes documentation, applications and eligibility.
• Processes enrollment applications and performs data entry timely, accurately and in compliance with State and Federal standards and guidelines.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees