Coordinator, Partner Matters

KPMG•Abbotsford, BC

About The Position

The Coordinator, Partner Matters plays a key role in supporting strategic initiatives that enhance the partner experience across the firm. Reporting to the Office of the Partner, the Coordinator is primarily responsible for the administration, coordination, and continuous improvement of Partner wellness initiatives, ensuring a seamless experience for participating partners and effective collaboration with internal and external stakeholders. This role combines program coordination, stakeholder management, communications, reporting, and operational support to help deliver initiatives that support partner well-being, engagement, and long-term success.

Requirements

Postsecondary education in business administration, human resources, health administration, project management, or a related field.
Strong organizational, project management, and prioritization skills, with exceptional attention to detail and the ability to manage multiple deadlines simultaneously.
Excellent written and verbal communication skills, with the ability to build rapport and foster trust-based relationships with diverse stakeholders.
Strong analytical and reporting capabilities, including proficiency with Microsoft Excel and PowerPoint and experience leveraging AI tools.
Demonstrated ability to work independently, exercise sound judgment, and manage sensitive and confidential information with discretion.
Proven initiative, business acumen, and problem-solving skills, with the ability to identify issues, recommend solutions, and balance competing stakeholder priorities.
Adaptable and quick to learn, with a track record of innovation and success in dynamic, fast-paced environments.
Written and oral fluency in English.

Nice To Haves

Experience working in a partnership environment or managing programs involving multiple stakeholders and external vendors is considered an asset.

Responsibilities

Serve as the day-to-day coordinator for the Partner wellness initiatives.
Manage program administration, including enrollment, participation tracking, scheduling, and ongoing program logistics.
Act as the primary point of contact for participating partners and external service providers.
Coordinate onboarding and communications for new program participants.
Monitor program utilization, participation trends, and partner feedback.
Prepare reports, dashboards, and insights on program performance and outcomes.
Support program evaluation activities and identify opportunities for continuous improvement.
Coordinate annual program planning, budgeting, and renewal activities.
Ensure confidentiality and appropriate handling of sensitive participant information.
Support the launch and implementation of new wellness initiatives and enhancements.
Develop and coordinate communications related to partner wellness and well-being initiatives.
Liaise with internal stakeholders, including HR, Communications, and Leadership teams.
Support presentations, briefing materials, and updates for governance and leadership meetings.
Coordinate partner-facing events, webinars, and educational sessions related to wellness and preventative health.
Provide coordination and administrative support for strategic initiatives led by the Office of the Partner.
Assist with project planning, implementation tracking, and follow-up activities.
Maintain documentation, processes, and program resources.
Support data collection, analysis, and reporting to inform decision-making.
Contribute to special projects and partner experience initiatives as required.