Coordinator, Operations & Logistics

Black Cultural Zone CDC•Oakland, CA

4d•$32 - $32•Onsite

About The Position

The Coordinator, Operations & Logistics, centralizes and manages the physical flow of goods, inventory, and logistics support for BCZ CDC's retail and event functions across the Network. Reporting to the Senior Program Manager, Operations, this role is essential for supporting large-scale retail and event activations that drive Economic Development Initiatives. The Coordinator, Operations & Logistics ensures that BCZ's physical operations — from inventory management and fulfillment to event asset delivery and procurement support — are organized, efficient, and aligned with the organization's mission and strategic priorities. Working closely with the Operations and IT team, the Brand Experience team, and the Event Crew, this role provides the logistical backbone that enables BCZ's retail and event functions to run smoothly across all Network entities. The Coordinator, Operations & Logistics is committed to BCZ's mission to center Black culture, arts, and economic empowerment in support of the restoration, preservation, and place keeping of East Oakland's current and legacy residents and business owners. This role operates within BCZ's collaborative hierarchy — a governance model that emphasizes shared leadership, decentralized decision-making, and a collective commitment to our mission. While this role description outlines primary responsibilities, all team members are expected to contribute across functions as organizational needs evolve.

Requirements

Minimum 2 years of experience in logistics, warehouse operations, or supply chain management.
Must be available to work some evenings and weekends as required for events and logistics coordination.
Must be able to pass a background check and/or Live Scan.
Must possess a valid California driver's license and current auto insurance.
Warehouse and Inventory Management: Experience in warehouse management, inventory organization, and fulfillment logistics.
Attention to Detail: Strong attention to detail and ability to track complex inventory — including physical counts versus digital systems.
Technology Proficiency: Proficiency in operations software and basic IT/tech troubleshooting for hardware and software installation related to logistics.
Organization and Time Management: Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Physical Capability: Ability to lift and carry assets up to 20 pounds and perform physical warehouse tasks as required by the role.
Must uphold BCZ's confidentiality and data privacy standards at all times.
BCZ University Internal Certification related to Operations & Logistics, or equivalent Supply Chain/Logistics Certification, or ability to acquire within 1 year of hire.

Nice To Haves

Associate's degree or related technical certification in logistics, supply chain, or a related field.
Experience supporting retail operations or event logistics in a non-profit or community-based organization.
Familiarity with East Oakland and the Bay Area region.
Supply Chain Management Certification (APICS CSCP, CPIM, or equivalent).
Forklift or warehouse safety certification.

Responsibilities

Manage and maintain inventory organization: Oversee all BCZ merchandise and AKOMA vendor inventory within the centralized warehouse space (Aya Exchange Warehouse), ensuring accurate physical and digital inventory records.
Execute physical fulfillment: Coordinate fulfillment for online sales and manage inventory restocking — including rotation and maintenance — for all retail points (Anchor, Micro-Counters, and Events).
Coordinate event asset delivery: Ensure all necessary physical event assets and inventory are delivered to event sites, coordinating with the Event Crew for transport and setup logistics.
Support on-site event operations: Conduct regular visits to the AKOMA Hub and AKOMA Store sites and attend major AKOMA Events to provide on-site logistics support as needed.
Support procurement and contracts: Assist the Operations and IT team with procurement processes and contract coordination related to physical goods and logistics services.
Perform other operational duties as assigned: Support Network functions and broader operational needs as directed by the Senior Program Manager, Operations.
Track and report on key performance indicators (KPIs) related to inventory accuracy, fulfillment turnaround, and event logistics outcomes. Contribute to bi-weekly and monthly reporting cycles.
Serve as the primary point of contact for logistics decisions within your area of responsibility, escalating to the Senior Program Manager, Operations as needed.
Maintain scheduled availability for logistics coordination check-ins with team members, vendors, and event partners.
Support team-wide logistics planning sessions, briefings, and after-action reviews to ensure continuous improvement across all operational functions.
Support cross-functional initiatives as directed by team leadership.
Attend and contribute to all required team meetings, trainings, and organizational events.
Complete all required BCZ University certifications and maintain current status.
Perform other duties as assigned in support of BCZ's mission and strategic priorities.
Be on site at least 4 days per month at a designated BCZ hub location or the Aya Exchange Warehouse, as required by the role and team schedule.
Complete self-reviews, 360 reviews, and team lead reviews as part of the semi-annual performance review process.
Participate in a minimum of 5 hours of internal or external professional development opportunities each month on the designated professional development day and document the professional development opportunities participated in.
Complete bi-weekly checks, monthly initiative success reports, folder management, and initiative, project, or operational area documentation each month on designated administrative days.
Meet with team lead/steward monthly to discuss performance using the C.R.E.A.T.E. values and role description as guides for the discussion.
Liaise with team members concerning team roles, responsibilities, and areas.
Assist in the planning and implementation of team projects and initiatives.
Help to coordinate and manage project and initiative tasks and deliverables.
Analyze, present, and report on key performance indicators and progress.
Coordinate routine and non-routine tasks and activities, including scheduling and documenting meetings, account and vendor management, and operations support including administration and finance support.
Uphold BCZ's Mission and Vision and perform other duties required to support team roles and responsibilities.
Embody BCZ's C.R.E.A.T.E. values — Collaboration, Respect, Execution Speed & Excellence, Accountability, Tenacity, and Equity & Fairness — in every interaction.
Uphold the BCZ Way, contribute to a collaborative and high-performing team environment, and support the organization's growth and sustainability.