Coordinator, Office Services - Receptionist

Continental Resources•Oklahoma City, OK

1d•Onsite

About The Position

The receptionist for the corporate office serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, including greeting guests and new employees, answering and directing phone calls, and maintaining a welcoming and organized reception area. The position also supports various administrative tasks for the Facilities and Administrative Services team including assistance in coordinating meeting room bookings and catering while assisting in other various departmental duties. Success in this role requires excellent communication skills, a friendly demeanor, attention to detail, and the ability to multitask in a fast-paced environment.

Requirements

High school diploma or General Education Degree (GED).
Two (2) + years of related office experience.
Proficient in Microsoft Office Suite and various other applications and systems; comfortable and adept in learning new technologies.
An acceptable pre-employment background and drug test.

Nice To Haves

Two (2) + years of direct experience in administrative assistant and/or reception-focused role.

Responsibilities

Answer all incoming telephone calls using a multi-line phone system; determine the purpose of each call and route it to the appropriate party.
Greet and assist guests in a professional and courteous manner; identify the nature of their visit and announce them to the appropriate personnel.
Maintain a detailed log of all visitor activity within the Continental Oil Center.
Always ensure security awareness in and around the lobby area.
Appropriately route inquiries from the public regarding the organization.
Provide callers with accurate directions to the building and parking areas.
Open and close the reception area daily, ensuring readiness and security.
Partner with Document Management team to assist with performing data review within Grooper to ensure extracted data is accurate.
Correct any missing or incorrect data.
Provide additional support to the Facilities and Administrative Services (FAS) team from administrative support perspective, including: Coordinate the scheduling of conference rooms, ensuring availability and proper setup.
Arrange and order catering services for meetings and company events.
Monitor the FAS email inbox; respond, forward, or escalate messages to relevant personnel as appropriate.
Create and manage work orders for facility technicians and janitorial staff using the ticketing system.
Provides inventory control for supplies by monitoring and ordering supplies
Issue parking cards upon request for third-party operated garages.
Collect and provide personal contact and vehicle information to management for entry into the parking database.
Take badge photos for new employees and onsite contractors.
Assign badges to user profiles in the security system for new employees and onsite contractors.
Add credentials for new employees and onsite contractors to the secure printing solution.
Perform other duties as assigned to support office operations and company initiatives.