Coordinator of Operations

UO HR Website•Eugene, OR

9d•Onsite

About The Position

The Division of Student Life supports the university’s academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major portfolios, the Office of the Dean of Students, Experiential Learning & Engagement, Health & Wellbeing, and Division Administration. The Physical Education and Recreation Department (PE and Rec) plays a vital role at the University of Oregon in educating, engaging, and inspiring the campus community to live active, balanced lives! As part of the Division of Student Life, we expand learning beyond the classroom and facilitate positive experiences to support physical, emotional, and social wellbeing, as well as student success. We actively cultivate a safe, inclusive, and accessible environment at the Student Rec Center that honors diverse needs and encourages people of all abilities and backgrounds to participate. PE and Rec offers world-class facilities, a long tradition of curricular-based physical education classes, and a growing and diverse set of programs, but what really sets the department apart is the culture co-created by the people who work here. We are committed to equity, belonging, and social justice, as well as fostering a diverse and culturally-aware community. PE and Rec team members are cooperative and collaborative, both within and outside the department, and we strive for excellence in everything we do for our community. We demonstrate integrity in our interactions and challenge each other to continually grow and develop.

Requirements

Bachelor’s degree in Recreation Administration/Management, Leisure Studies, Sports Management, Business or related field.
One year of experience leading and managing staff or a work team.
Ability to work with individuals from diverse backgrounds in support of an inclusive and welcoming environment - including co-workers, faculty, students and community members.
Ability to provide excellent service to internal and external customers.
Ability to coordinate and implement employee training programs.
Ability to lead the work of others, balancing support, coaching and accountability.
Strong skills in organization, project management, written and oral communication.
Ability to manage the frontline functions in retail or service environments.
Ability to work in fast paced environment while navigating shifting priorities and unexpected challenges with composure.
CPR and First Aid Certification, or the ability to obtain in a timely manner.

Nice To Haves

Master’s degree in Recreation Administration/Management, Leisure Studies, Education Administration, or related field
Experience in, or demonstrated understanding of collegiate recreation facility operations, student staff oversight and recruitment.
Experience with data entry and management, and knowledge of standard computer software programs, including word processing and business applications.
Experience in membership sales/management and oversight of frontline customer service operations.
Experience with Innosoft Fusion – Recreation Management software.

Responsibilities

Provides leadership, management and administration for the Department of Physical Education and Recreation which includes staffing, operations and services of a large, complex department.
Oversees and facilitates the Department of Physical Education and Recreation’s largest program area, open recreation.
Primary service responsibilities include overseeing equipment issue, weight room and cardio area open recreation and locker room operations and communications.
Oversight includes the staffing and supervision of approximately 50 Operation Attendant student employees.
Assists and supports the Assistant Director in managing the Operations program budget; supervising and mentoring a student work force; and promoting and marketing programs and services.
Assists with the review, implementation, and enforcement of policies and procedures for facility operations including facility access.
Serves as the first point of contact for patrons and is responsible for ensuring that student staff meet a high standard of customer service.