Coordinator of Instructional Design (Coordinator of Academic Computing), CTLI

North Shore Community College•Lynn, MA

4d•Hybrid

About The Position

The Coordinator of Instructional Design, also titled Coordinator of Academic Computing, works in the Center for Teaching, Learning & Innovation (CTLI) at North Shore Community College. Under the general supervision of and in collaboration with the Director of the CTLI, the coordinator oversees programs, resources, and initiatives that support faculty throughout the instructional design lifecycle. The role promotes quality, inclusion, innovation, and continuous improvement across instructional modalities, from course conception through outcomes assessment. The coordinator guides faculty in designing and developing asynchronous and synchronous online and hybrid courses, creating accessible digital materials, using educational technology, and developing effective assessment practices. The role applies instructional design principles and best practices to support online, face-to-face, hybrid, accelerated, and flexible learning. It analyzes course analytics, student learning data, and faculty feedback to identify opportunities to improve course effectiveness, equity, retention, and student success. The position collaborates with faculty, CTLI Faculty Mentors, academic departments, the CTLI Director, and Library staff. Responsibilities include facilitating professional development, co-facilitating the Teaching and Learning Online faculty course, managing distance-education course development projects, supporting course review and academic program review, and helping faculty identify appropriate learning resources, including Open Education Resources and other low-cost materials. The coordinator also develops faculty resources and documentation, contributes to college and statewide initiatives, and serves on the CTLI Advisory Council. This is a full-time, benefited MCCC Unit professional position, Grade 6. The work schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexible hours that may include some weekends. The role is hybrid, based in Lynn and remote, and requires working one day a week in Danvers. The anticipated starting salary is $80,066 to $82,000, commensurate with education and experience under the MCCC/MTA collective bargaining agreement. Full-time benefited employees are eligible for a Commonwealth of Massachusetts benefits package. The position reports to the Director of the Center for Teaching, Learning and Innovation.

Requirements

Master's degree required.
Three to five years of direct experience designing and developing courses, instructional materials, or faculty development programs in higher education or a comparable educational or training environment.
Online teaching experience required.
Demonstrated experience managing the quality of online course development using recognized rubrics, such as Quality Matters, National Standards for Quality Online Teaching, or Online Learning Consortium standards.
Thorough knowledge of current resources and technologies and their application to teaching and learning, including Learning Management Systems, presentation technologies, Open Education Resources, artificial intelligence, and digital media.
Demonstrated knowledge of instructional design principles and best practices for online, hybrid, and technology-enhanced teaching.
Demonstrated experience working closely with faculty throughout the instructional design cycle, from planning through implementation and assessment.
Demonstrated ability to design and support inclusive, accessible learning experiences, including online, hybrid, or video-conference courses that meet WCAG 2.1 Level AA standards and incorporate UDL, inclusive pedagogy, support for neurodiverse learners, mobile-first design, captioning, and accessible multimedia.
Demonstrated experience with data collection, reporting, and assessment.
Knowledge of learning sciences, adult learning theory, cognitive psychology, online pedagogy, assessment design, and UDL.
Demonstrated track record as a team player.
Excellent interpersonal, written, and verbal communication skills, including superior presentation skills.
Excellent project-management, organizational, and problem-solving skills.
Ability to implement multiple projects simultaneously.
Availability to work flexible hours, including some weekends.
Ability to work one day a week in Danvers.
Successful experience interacting with culturally diverse populations.
Must pass a CORI/SORI and/or national background check as a condition of employment.

Nice To Haves

Master's degree in instructional design, instructional technology, or education preferred.
Teaching experience in a community college preferred.

Responsibilities

Guide faculty through the design and development of asynchronous online, synchronous online, and hybrid courses using quality course-development standards and best practices.
Guide faculty in creating accessible digital course materials aligned with WCAG 2.1 Level AA accessibility standards and Universal Design for Learning (UDL) principles.
Analyze course analytics, student learning data, and faculty feedback to identify opportunities to improve course effectiveness, equity, retention, and student success.
Collaborate with faculty to redesign and continuously improve courses using evidence-based instructional design principles.
Support faculty in developing pedagogical strategies for online, face-to-face, hybrid, accelerated, and flexible instructional designs.
Collaborate with faculty to design, develop, and promote innovations in teaching, learning, and technology that enhance the student learning experience.
Consult with faculty on the systematic design of learning environments that blend instructional modalities and physical and digital resources.
Maintain established quality instructional objectives and standards in collaboration with faculty, academic departments, and the CTLI Director.
Promote evidence-informed teaching practices.
Co-facilitate the Teaching and Learning Online faculty professional development course as part of the training and course-development process for teaching distance education courses at NSCC.
Manage the distance-education course-development process in close collaboration with the CTLI Director.
Facilitate faculty professional development programs and workshops focused on instructional design.
Work with faculty to embed assessment methods in course design that can inform academic program review; participate in program review as an instructional design and teaching-strategies consultant as needed.
Work with the CTLI Director and Library staff to help faculty research, explore, and evaluate learning resources, including Open Education Resources and other low-cost course materials, to support student affordability initiatives.
Lead multiple instructional design projects simultaneously while balancing competing institutional priorities.
Work with CTLI Faculty Mentors to review instructional design models and development efforts and support faculty course development, technology integration, virtual teaching, and assessment.
Collaborate on a print and online repository of resources concerning teaching and learning research, instructional design, course development, innovative practices, and assessment.
Develop instructional resources, guides, templates, and documentation to support faculty and student success in online teaching and learning.
Maintain current knowledge of instructional design theory, educational technologies, accessibility requirements, and evidence-based higher-education pedagogies.
Serve as a member of the CTLI Advisory Council.
Participate in College governance, potential grant initiatives, and college-wide and statewide initiatives promoting instructional design and faculty professional development.
Perform other related duties as needed.