Coordinator of Academic Innovation

Tennessee Board of Regents • Nashville, TN

1d • Onsite

About The Position

The Coordinator of Academic Innovation coordinates and supports the day-to-day implementation, administration, and monitoring of college programs delivered in carceral settings across Tennessee on behalf of the Tennessee Board of Regents and its institutions. The position supports correctional education programming under the TBR Center for Correctional Education and works with TBR institutions, the Tennessee Department of Correction, the Tennessee Higher Education Commission, the Tennessee Higher Education Initiative, and other partners to help ensure approved programs operate effectively in correctional settings.

The Coordinator handles operational coordination for established programs, including maintaining schedules and records, coordinating communication among institutions and facilities, monitoring enrollment and participation, supporting faculty and student needs, and identifying issues for resolution or escalation. Under the direction of the Senior Director of Academic Innovation, the Coordinator carries out established priorities and program strategies, supports effective program management, and assists with academic initiatives across the Office of Academic Affairs.

Requirements

• Bachelor’s degree.
• Two to three years of professional experience in higher education, program coordination, administration, or a related field, or an equivalent combination of education and experience.
• Experience coordinating programs, projects, or activities involving multiple stakeholders.
• Ability to establish and maintain effective working relationships with students, employees, institutions, state agencies, and the general public.
• Knowledge of higher education structures and institutional operations; community college and technical college programs and processes; program coordination and project management; data collection, reporting, and record management; administrative processes related to budgets, contracts, purchasing, and expenditures; operational considerations for educational programming in correctional settings; applicable state and institutional policies and procedures; and Microsoft Office Suite, Google Workspace, and other program-coordination technology platforms.
• Skills in organization and attention to detail, written and oral communication, coordinating multiple projects and stakeholders, maintaining records, collecting and reporting data, problem identification and resolution, meeting coordination and follow-up, using standard office technology, and maintaining effective partner relationships.
• Ability to coordinate activities across geographically dispersed locations, manage competing priorities and deadlines, follow established requirements, communicate professionally with colleges, correctional facilities, faculty, students, and state agency personnel, track action items, identify and escalate issues appropriately, maintain accurate documentation, prepare reports and other program materials, work independently while communicating with supervisors and stakeholders, build collaborative relationships, work effectively with diverse populations in institutional and correctional environments, and support statewide initiatives consistently with established standards and priorities.

Nice To Haves

• Master’s degree.
• Three to five years of experience in higher education, program coordination, or a related field.
• Experience working with community colleges or technical colleges.
• Experience coordinating programs across multiple locations or organizations.
• Experience working with data, reporting, budgets, or grant-funded programs.
• Experience with correctional education, workforce development, student services, or other nontraditional educational settings.
• Experience facilitating meetings and coordinating stakeholder groups.
• Experience using project management, data management, or learning management systems.

Responsibilities

• Coordinate the day-to-day implementation of approved community college and technical college programs at Tennessee Department of Correction facilities.
• Maintain program schedules, course information, facility assignments, student and faculty information, program calendars, and other operational documentation.
• Coordinate with participating institutions and facility contacts to ensure programs follow approved plans and requirements and that communications are maintained.
• Attend meetings and coordinate trainings and professional development activities.
• Support Center for Correctional Education operations and the Senior Director’s activities.
• Participate in and support projects and activities across the Office of Academic Affairs, including special projects, research support, documentation, presentations, and site visits.
• Perform other duties in support of the TBR Center for Correctional Education and the Office of Academic Affairs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager