Coordinator of Housing Operations

University of Louisiana Monroe • La, LA

2d • Onsite

About The Position

This role is responsible for maintaining accurate housing records, including assignments in the eRezlife program, charges in Banner Housing fee tables, occupancy reports, Excel spreadsheets, room changes, cancellations, building access, and processing delinquency notices. The Coordinator works under the supervision of the Director of Residential Life and oversees the application process for each semester. They are also responsible for balancing the housing needs of various university entities like Athletics and International Students, coordinating with maintenance staff and vendors for room preparation, and working with the managing staff at Warhawk Village Apartments on assignments, room changes, and contracts. Some after-hours and weekend work is required. The role also involves helping to maintain a culture of customer service for current and prospective residents. Other duties may be assigned by the Director of Residential Life.

Requirements

• Bachelor's degree preferred in a related field
• 2-3 years' experience working in higher education
• Working knowledge of Banner
• Working knowledge of Excel
• Working knowledge of Microsoft

Nice To Haves

• Familiarity with eRezlife

Responsibilities

• Maintain accurate housing records to include assignments in eRezlife program, charges in Banner Housing fee tables, occupancy reports, Excel spreadsheets, room changes, cancellations, building access, and process delinquency notice, if necessary.
• Oversee application process for each semester.
• Balancing the needs of multiple ULM entities such as Athletics, International Students, etc. as it relates to housing needs.
• Coordinate with maintenance staff and outside vendors to prepare buildings/rooms for residents.
• Work with the managing staff at Warhawk Village Apartments on all assignments, room changes and contracts.
• Help to maintain a culture of customer service for existing residents and new students inquiring and applying for housing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level