Coordinator of Global & Community-Based Learning

Grand Rapids Community College • Grand Rapids, MI

1d

About The Position

The Coordinator of Global & Community-Based Learning provides leadership for the development, implementation, assessment, and continuous improvement of high-impact experiential learning opportunities that prepare students to become globally aware, civically engaged, and career-ready graduates. The position leads the College's Study Away, Service Learning and Community Engagement, and College-Sponsored Student Travel (CSST) initiatives while cultivating strategic partnerships with faculty and community organizations. Through intentional experience design, the coordinator advances student participation, supports faculty innovation, and contributes to the mission of the Center for High-Impact Experiences. This position exercises considerable independent judgment in managing program operations while collaborating closely with the Executive Director and campus partners on strategic priorities.

Requirements

• Bachelor's degree required
• Two (2) or more years of relevant professional experience in higher education, experiential learning, international education, community engagement, student affairs, or a related field required
• Experience managing complex programs or projects from planning through implementation and assessment.
• Experience developing collaborative partnerships with faculty, students, community organizations, and external partners.
• Exceptional organizational, project management, and time management skills.
• Strong interpersonal, written, and verbal communication skills.
• Ability to independently manage multiple complex projects with competing deadlines.
• Demonstrated ability to build collaborative relationships across diverse stakeholder groups.
• Strong critical thinking, problem-solving, and decision-making abilities.
• Proficiency with technology, database management, reporting systems, and Microsoft Office applications.
• Knowledge of FERPA and ability to maintain confidentiality.
• Commitment to equity, inclusion, and student success.

Nice To Haves

• Master’s degree with a degree is preferred
• community college experience preferred.
• Experience supporting domestic or international travel programs, service-learning, community engagement, or other high-impact educational practices preferred
• Experience administering budgets, scholarships, grants, purchasing, or financial tracking preferred.
• Experience utilizing student information systems, CRM platforms, web content management systems, and other technology tools to manage programs and participant data.
• Experience developing promotional materials and utilizing social media and digital communication platforms.

Responsibilities

• Support the day-to-day administration, implementation, assessment, and continuous improvement of Study Away, Service Learning and Community Engagement, and College-Sponsored Student Travel initiatives.
• Develop new high-impact experiential learning opportunities, programs, and strategic initiatives that advance the mission of the Center for High-Impact Experiences.
• Design and continuously improve learning experiences using evidence-based practices that promote student belonging, engagement, reflection, intercultural competence, civic responsibility, and persistence.
• Coordinate and implement programs that prepare students for successful participation in global and community-based learning experiences, including Alternative Spring Break, Study Away, and related initiatives.
• Lead the planning and coordination of program-specific events, including Passport Fair, Day of Service, Academic Honors Recognition Reception, and other Center-sponsored activities.
• Represent the Center for High-Impact Experiences and Grand Rapids Community College at campus, community, regional, and professional events.
• Coordinate all operational aspects of student-facing Study Away programming, including annual planning timelines, student recruitment, applications, pre-departure support, scholarships, travel documentation, insurance requirements, post-experience evaluation and reflection.
• Serve as the primary coordinator for student participation throughout the Study Away lifecycle while ensuring compliance with institutional policies and travel requirements.
• Support faculty leaders in the successful planning and implementation of study away experiences through consultation and communication with emphasis on student preparation.
• Develop, cultivate, and sustain partnerships with community organizations, nonprofit agencies, and governmental offices that expand experiential learning opportunities for students.
• Collaborate with faculty to develop and implement service-learning and community-engaged learning opportunities that align with course outcomes and institutional priorities.
• Represent the College in maintaining productive relationships with external partners while identifying new opportunities for collaboration.
• Coordinate the College-Sponsored Student Travel approval process, including reviewing travel requests, communicating institutional requirements, tracking approvals, collecting and archiving required documentation, and ensuring compliance with College policies.
• Collaborate with supervisors, Center for Student Life and Leadership and Campus Police to support the facilitation of safe and successful student travel experiences.
• Coordinate student recruitment, outreach, application processes, orientations, scholarships, participant communications, and post-program follow-up.
• Identify barriers to participation and implement strategies that improve equitable access to global and community-based learning opportunities.
• Manage student records and maintain accurate participation data while ensuring compliance with FERPA and institutional policies.
• Assist with the development, monitoring, and stewardship of program budgets, scholarship funds, grants, purchasing, reimbursements, and program expenditures.
• Collect, analyze, and report participation and assessment data to evaluate program effectiveness, identify trends, and recommend continuous improvements.
• Develop reports and supporting documentation for internal and external stakeholders.
• Develop and implement communication strategies that promote participation in global and community-based learning opportunities.
• Maintain Center webpages and digital resources related to assigned programs.
• Collaborate with Marketing & Communications to highlight student experiences, faculty engagement, and program outcomes through print, web, and social media platforms.
• Serve as a Campus Security Authority (CSA) and comply with Clery Act reporting requirements.
• Participate in Center initiatives, College committees, professional organizations, and ongoing professional development related to experiential learning and high-impact educational practices.
• Perform other related duties as assigned.

Benefits

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Time off: Enjoy substantial vacation time .
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
• Continuous Learning: Career development and educational opportunities .
• Retirement Plans: Secure your future with our retirement options , including the state retirement plan or a 401A with a 12% employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level