Coordinator of EOP and College Advising Services

CSU Careers•Northridge, CA

2d•Hybrid

About The Position

The Coordinator of EOP and College Advising Services provides comprehensive academic advising to students assigned to the David Nazarian College of Business and Economics Student Services Center/EOP. The role involves independent student advisement and guidance in individual and group settings, under the general supervision of the Director of College Advising. The coordinator monitors EOP students’ transition and academic progress, follows up with students, responds to faculty alerts, and develops success plans for at-risk EOP students. The role also supports planning and coordination of first-year advising for incoming first-time freshmen and transfer students, including advising staff training and guidance, oversight of advising processes, and recommendations to improve first-year programming. The coordinator represents the Student Services Center/EOP satellite and Nazarian College at campus and off-campus events, recruitment activities, and university committees, and performs other duties as assigned. The position is currently hybrid, with four days in the office and one day remote, subject to change based on student or operational needs.

Requirements

Equivalent to graduation from a four-year college or university in a related field.
Equivalent of three years of progressively responsible professional student services work experience.
Thorough knowledge of academic advising principles, student development practices, and university policies and procedures.
Ability to assess student needs, address complex academic concerns, monitor academic progress, and provide appropriate referrals and recommendations supporting student success, retention, and progress toward graduation.
Ability to advise diverse student populations in individual and group settings; maintain accurate records and documentation; communicate clearly and professionally; collaborate with campus partners; and provide responsive, student-centered services, including specialized support for EOP students.
Working knowledge of student transition, retention, and academic success practices, and ability to identify students requiring additional support, develop individualized success plans, respond to faculty alerts, and coordinate services and interventions for EOP and first-year students.
Ability to coordinate and implement advising programs, workshops, student events, and outreach activities; guide and train advising staff; evaluate advising processes for accuracy and efficiency; communicate program updates and recommendations; and represent the college effectively.

Nice To Haves

Upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution, where job-related.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of required experience.
Additional specialized and relevant experience may be substituted for required education on a year-for-year basis.

Responsibilities

Provide comprehensive academic advising to students assigned to the Nazarian College of Business and Economics Student Services Center/EOP.
Monitor EOP student transitions and academic progress, including following up with students and responding to faculty alerts.
Develop student success plans for at-risk EOP students.
Assist with coordination, planning, and implementation of first-year advising for incoming first-time freshmen and transfer students.
Assist with oversight of the freshman advising cycle, including training and guiding advising staff and ensuring advising services are accurate and efficient.
Recommend appropriate changes or needs for first-year programming.
Represent the Student Services Center/EOP satellite and Nazarian College at on- and off-campus events, recruitment activities, and university committees.
Perform other duties as assigned.