Coordinator of EOP and College Advising Services

California State University, Northridge•Los Angeles, CA

3d•$5,540 - $7,893•Hybrid

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Requirements

Equivalent to graduation from a four-year college or university in a related field.
Equivalent of three years of progressively responsible professional student services work experience.
A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
Thorough knowledge of academic advising principles, student development practices, and university policies and procedures, with the ability to assess student needs, address complex academic concerns, monitor academic progress, and provide appropriate referrals and recommendations that support student success, retention, and progress toward graduation.
Demonstrated ability to effectively advise diverse student populations in individual and group settings, maintain accurate student records and documentation, communicate clearly and professionally, collaborate with campus partners, and provide responsive, student-centered services, including specialized support for EOP students.
Working knowledge of student transition, retention, and academic success practices, with the ability to monitor student progress, identify students requiring additional support, develop individualized student success plans, respond appropriately to faculty alerts, and coordinate services and interventions that support EOP and first-year students throughout their academic transition.
Demonstrated ability to coordinate and implement academic advising programs, workshops, student events, and outreach activities; provide effective guidance and training to advising staff; evaluate advisement processes for accuracy and efficiency; communicate program updates and recommendations; and effectively represent the college at recruitment activities, EOP programs, campus events, and university committees.

Nice To Haves

Upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related is preferred.

Responsibilities

Provides comprehensive academic advisement for all students assigned to the Nazarian College of Business and Economics Student Services Center/EOP.
Coordinates activities related to monitoring EOP student transition and academic progress including, but not limited to, follow-up with students and responses to faculty alerts.
Develops student success plans for at-risk EOP students.
Assists the DCA and Student Services Professional (SSP) IV with the coordination, planning, and implementation of first-year advisement for all incoming first-time freshmen and transfers.
Assists the DCA and SSP IV with overseeing the advisement process throughout the freshman advisement cycle, including training and guidance of academic advising staff, ensuring accuracy and efficiency of advisement services, and making recommendations for appropriate changes or needs to first year programming.
Represents the SSC/EOP satellite and Nazarian College of Business and Economics at on- and off-campus events, recruitment activities, and on university committees.
Performs other duties as assigned.