Coordinator of Data and Evaluation
About The Position
The Coordinator of Data and Evaluation supports IJO’s data collection, database maintenance, and program evaluation activities under the direction of the Director of Finance and Operations. The position is responsible for accurate, consistent, and timely data entry, organization, and reporting using systems and protocols established by the Institute. The ideal candidate is detail-oriented, organized, comfortable with data entry and basic reporting tools, reliable, eager to learn, and committed to supporting IJO’s mission of expanding opportunity for people with conviction histories. The role maintains Salesforce records, supports program staff who use the database, assists with data cleaning and collection tools, and prepares program data for reports and dashboards. It also supports evaluation plans and metrics, conducts routine data quality checks, and helps translate program data into clear summaries for staff, leadership, and funders. The position is based at John Jay College of Criminal Justice.
Requirements
- Proficiency in Excel or Google Sheets.
- Strong attention to detail and comfort with repetitive data-entry and quality-assurance tasks.
- Ability to follow established data collection, entry, and reporting protocols accurately and consistently.
- Good written and verbal communication skills.
- Ability to manage multiple routine tasks, meet deadlines, and work well under supervision.
- 0–2 years of experience in data entry, administrative support, research, or evaluation settings.
- Ability to lift a ream of paper.
- Bachelor’s degree preferred, or an equivalent combination of education and experience; an Associate’s degree with relevant experience will be considered.
Nice To Haves
- Familiarity with Salesforce or another CRM/database; training is provided.
- Experience with justice-involved populations or higher education.
Responsibilities
- Maintain and update records in the Institute’s Salesforce database, including data entry, record updates, and routine report or list generation.
- Provide front-line database user support to program staff and escalate configuration changes, new builds, or integration needs to the Director of Finance and Operations or an external Salesforce consultant.
- Assist with data cleaning, de-duplication, and migration tasks.
- Help maintain data collection tools, including applications, intake forms, assessments, service-delivery forms, and feedback forms; ensure they are distributed, collected, and filed correctly.
- Pull, organize, and format program data for internal reports, funder reports, dashboards, and other materials using established templates.
- Respond to routine data requests from program and leadership staff.
- Update and maintain existing dashboards and flag data discrepancies or anomalies to the supervisor.
- Support implementation of evaluation plans, metrics, and KPIs designed by the Director of Finance and Operations or in collaboration with program leads.
- Conduct quality-assurance checks on data entry and reporting, including spot-checks for missing, duplicate, or inconsistent records, and flag issues for resolution.
- Assist in preparing materials that translate program data into clear summaries for staff, leadership, and funders.
- Attend Institute events as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
