Coordinator of Community Services (Program Specialist II, Grade 21)

Montgomery County • 1401 Rockville Pike Rockville MD 20852 USA, MD

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About The Position

The Coordination of Community Services Program, within Aging and Disability Services, is currently recruiting for an enthusiastic, patient, detail-oriented professional who will serve as a Coordinator that is dedicated to assisting participants with intellectual and developmental disabilities and access the resources and services they need to live successfully in their communities. The Coordinator of Community Services (CCS) plays a vital role in advancing the organization’s mission by ensuring individuals receive comprehensive, person-centered coordination of services. This position supports individuals with complex needs by connecting them to appropriate resources, monitoring service delivery, and promoting stability, independence, and community integration. The CCS serves as a primary liaison between individuals, families, service providers, and internal stakeholders to ensure quality outcomes and regulatory compliance.

Requirements

• Two (2) Years of professional Case Management experience , providing services to participants with IDD (intellectual and/or developmental disabilities) who are enrolled in Home and Community-Based Waiver services.
• Graduation from an accredited college or university with a Bachelor's Degree in a human services field ( Eg: Human Services, Social Work, Psychology, Sociology, Public Health, Public Administration, Human Development, Family Studies, Family Science, Counseling, Behavioral Science, Community Health, etc .)
• Possession and maintenance at all times of a valid Class "C" (or equivalent) driver’s license from the applicant's state of residence when required for job related duties.

Nice To Haves

• At least 2 years of experience in Case Management services for participants with IDD who are enrolled in Home and Community Based Waiver services.
• Experience with Medicaid-funded programs, waiver services, or state-regulated service coordination models.
• Experience collaborating with a variety of provider agencies, MD Dept of Health and stakeholder groups.

Responsibilities

• Develop, implement, and monitor individualized Person-Cantered Plans in collaboration with the individual, family members, and service providers.
• Coordinate and link individuals to community-based services, benefits, and supports.
• Maintain regular contact with individuals to monitor progress, ensure service effectiveness, and address emerging needs.
• Conduct required home and community visits in accordance with program standards and timelines.
• Monitor provider performance and ensure services are delivered in compliance with applicable policies, regulations, and contractual requirements.
• Maintain accurate, timely, and thorough documentation in electronic record systems (LTSS, Long Term Services and Support).
• Track billing activities and ensure required documentation supports program and funding requirements.
• Collaborate with interdisciplinary teams, community partners, and stakeholders to ensure coordinated care.

Benefits

• The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $70,556 - $103,924 , based on the candidate’s qualifications and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level