Coordinator, Ocean & Air Import/Export

CJ Logistics HR Team•Clarksville, TN

40d•$20 - $25•Onsite

About The Position

This is an entry-level Coordinator position on CJ Logistics America’s Freight Forwarding team, based at the Clarksville, Tennessee site. The role supports day-to-day ocean and air import/export shipment operations, including booking, preparing and processing shipping documentation, tracking shipments, and communicating with overseas partners and customers. The Coordinator helps ensure accurate and timely service and compliance with U.S. and international customs and trade regulations. Korean–English bilingual communication is used to connect Korea headquarters and overseas offices with U.S. local operations. The role offers an opportunity to learn and grow across freight forwarding operations. The position is on-site and operates in both warehouse and office environments. The stated regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, although hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Early-morning or late-hour communication and flexible hours may be needed to work across time zones and support deadlines. The warehouse environment may include varying temperatures, loud noise, dust, odors, airborne particles, concrete floors, moving mechanical equipment, and frequent warehouse vehicle traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests. The office is climate-controlled, typically quiet to moderately noisy, and uses standard office equipment.

Requirements

High school diploma or higher.
0–2 years of freight forwarding or logistics experience; entry-level applicants are welcome.
Korean–English bilingual proficiency in reading, writing, and speaking sufficient to perform the job.
Basic proficiency with MS Office, including Excel, Outlook, and Word.
Excellent verbal and written communication skills.
Strong time-management skills.
Ability to multitask and collaborate effectively in a team environment.
Authorization to work in the United States; the position is not eligible for visa sponsorship or work-authorization support.

Nice To Haves

Associate's or bachelor's degree in logistics, international trade, business, or a related field; a bachelor's degree is preferred.
Bachelor's degree in logistics, supply chain management, international trade, or business.
Experience using freight forwarding or transportation management systems such as CargoWise.
Basic knowledge of Incoterms, HS Codes, and U.S. Customs (CBP) regulations.
Basic understanding of U.S. customs and international trade, including customs valuation, classification, compliance/audit, and trade programs.
Internship or related hands-on experience in freight forwarding or logistics.
Awareness of or training in dangerous goods (DG) / HAZMAT Class 9, such as battery cargo.
Good working knowledge of domestic and international geography.

Responsibilities

Communicate in Korean and English with Korea headquarters, overseas partner offices, carriers and airlines, customs brokers, trucking companies, and customers, accurately conveying shipment-related information.
Share operational notices, including Arrival Notices and Delivery Orders, promptly and update customers and internal teams about shipment status.
Arrange bookings for ocean and air import/export shipments with carriers, airlines, and co-loaders.
Accurately enter shipment information into freight forwarding and internal systems, such as CargoWise, and update shipment milestones.
Track and trace shipment locations and promptly report delays or exceptions.
Prepare, review, and process Bills of Lading, Air Waybills, Commercial Invoices, and Packing Lists.
Support timely preparation and submission of U.S. Customs filings, including ISF (10+2), AMS, and AES.
Coordinate with customs brokers to ensure import/export clearance documentation is accurate and complete.
Support preparation of invoicing and cost-reconciliation materials, and organize and maintain related files and records.
Comply with U.S. and international import/export regulations, company policies, and standard operating procedures.
Model and act in accordance with CJ's guiding principles and core values.
Perform other related duties as assigned or required.