Coordinator - Marketing
About The Position
This role fosters an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. The Coordinator enthusiastically promotes Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. They adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals, and perform duties associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program. The position involves developing and executing innovative social media, digital, and web campaigns in collaboration with the Marketing Manager, ensuring flawless implementation and alignment with marketing objectives. The Coordinator also submits and proofs creative requests for all advertising media, serves as a brand ambassador, manages and responds to website-based guest inquiries, and assists with planning and executing special events.
Requirements
- Must occasionally lift and or move up to 30 pounds
- Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color
Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Develop and execute innovative social media, digital, and web campaigns in collaboration with the Marketing Manager, ensuring flawless implementation and alignment with marketing objectives
- Submit and proof creative requests for all advertising media, including direct mail, digital marketing assets, printed collateral, and outdoor signage, ensuring accuracy and brand consistency.
- Serve as a brand ambassador for Bally’s Chicago across social media platforms, including Instagram, Facebook, and other digital channels.
- Manage and respond to website-based guest inquiries, maintaining a consistent, informative, and welcoming tone while delivering exceptional customer service.
- Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings
- Execute drawings and events as needed on the casino floor
- Support and cultivate new ideas and methods to deliver business solutions
- Perform other duties as assigned
Benefits
- $7 Daily Employee Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
