Coordinator, Maintenance

PDS Health•Corona, CA

9d•$21 - $27•Onsite

About The Position

Under the direction of the Mgr, National Maintenance, the Coordinator, Maintenance will provide administrative support to the Construction and Facilities department.

Requirements

Equivalent to high school diploma or general education degree (GED)
0-2 year(s) of general office experience or equivalent training
Proficiency with Sales Force, Excel, MS Office Suite, and Internet Explorer
Experience in a customer service environment with exemplary phone skills
Experience with dental equipment and/or equipment repair
Ability to multi-task effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Detail oriented, organized, process focused, problem solver, self-motivated, proactive, ambitious, customer service focused
Ability to draw conclusions and make independent decisions with limited information
Self-motivated, reliable individual capable of working independently as well as part of a team
Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community
Knowledge of office practices, technology applications, and reporting systems; business correspondence and business reporting techniques; and business principles
Knowledge of standard office equipment (e.g., telephones, copiers, scanners, facsimiles, calculators)
Demonstrate an organized and systematic approach in carrying out assignments (i.e. very orderly and excel at cutting through confusion and turning chaos into order)
Knowledge of Service Vendors, SLA’s, performance monitoring and vendor negotiations
A high level of expertise with Field Service/manpower dispatch, communication and organization

Nice To Haves

Experience working in the Maintenance department
Experience with Sales Force and Service Max software
Experience with warehouse inventory system

Responsibilities

Schedule maintenance requests for dental offices
Follow up with dental offices to ensure maintenance was completed via phone and/or e-mail
Track and input data into system regarding corrective maintenance, preventative maintenance, work orders, and other information
Update filing and database systems by using a computer
Receive and ship parts, maintain parts inventory system
The Level II Coordinator will be experienced with Vendor Relations, monitoring their performance and making recommendations to Management for new vendors/changes
The Level II Coordinator will have expertise with the Service Max Dispatch Console and be responsible for scheduling/re-scheduling the PDS Field Techs efficiently and effectively on a daily basis
Other duties as assigned by management