Coordinator, Integration & Stakeholder Relations

City of Regina•Regina, SK

8d•CA$49 - CA$61•Onsite

About The Position

The City of Regina is seeking a knowledgeable and results-driven Coordinator, Integration & Stakeholder Relations with experience in municipal government and internal customer support. In a customer-focused and often time sensitive environment that promotes innovation, communication, and continuous improvement, this position contributes to the achievement of the branch and department mandate. Relying on experience as well as consulting, time management, relationship building and communication skills, this position coordinates the activities required to advance priority files for the branch and/or department. This role requires direct contact, influence, and expertise with department leaders to advise on best practices and current emerging trends and methodologies. The individual in this position needs to be comfortable managing ambiguity, change, and weighing benefit vs. risk. Working as a team to be able to adapt to a diverse range of scale, scope, and subject matter assignments, sometimes the lead and sometimes a team member. This position will develop and sustain strong working relationships between the Facilities Building Services Branch, other business units within the City of Regina and our customers. This position will also include a business administration role, providing and performing a variety of fiscal management-related functions, human resource activities, various research and development projects, and safety related documentation. This position will also provide technical support and expertise to a team of furniture, fixtures and equipment coordinators, employer provided parking coordinators and contract management administrators. This position reports to the Manager, Facilities Building Services and supervises staff.

Requirements

Degree in Social Science, Urban Planning, Economics, Business Administration or a related discipline combined with additional training in business, finance, contract administration and project management methodology.
Eight to ten years related experience that provides for a broad understanding of municipal programs and services and experience working closely with senior leaders and elected officials.
Knowledge of strategic development and execution; policy development; strategic planning; project, change, and corporate project management methodologies; applied research and analysis.
Knowledge of public sector organizations, municipal government planning and program processes, community organizations, and planning and development services across public, private, and non-profit sectors.
Knowledge of applicable legislation, policies, standards, trends, needs, and evaluation principles relevant to the area of expertise.
Strong negotiation, decision-making, problem-solving, consensus-building, and risk recognition and mitigation skills.
Demonstrated leadership ability, including motivating and directing staff; leading teams without direct authority; managing relationships; influencing others; and leading by example.
Excellent interpersonal and communication skills, with the ability to adapt communication style; present ideas clearly; and communicate effectively both orally and in writing.
Ability to work independently and as part of a team, demonstrating sound judgment, confidentiality, self-motivation, attention to detail, and respect for deadlines.
Demonstrated strategic thinking and outcomes-focused approach, with a strong commitment to service excellence, integrity, collaboration, and teamwork.
Ability to navigate politically sensitive issues across municipal governments and with diverse stakeholder organizations.
Proficiency with Microsoft Office and standard computer applications
Must possess a valid Class 5 driver’s license and have a personal vehicle available for work.
Required to complete and maintain certifications relevant to the assigned work area.
Must be motivated for continuous personal and professional development.
Commitment to City of Regina’s corporate values and initiatives is essential.
Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
Proof of education is required.
Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Nice To Haves

Experience in facilities management and/or a designation as a Facilities Management Administrator (FMA) or a Facilities Management Professional (FMP) from IFMA would be considered an asset

Responsibilities

Collaborates with the Director and Managers, peers and staff members encouraging the progression of discussions to identify and escalate risks, propose solutions and milestones for progress and completion.
Manage complex and politically sensitive development files, anticipate potential issues in advance of them arising, and ensure effective file escalation management to managers and directors.
Responsible for the development, implementation, and management of the department stakeholder engagement and communications plan.
Responsible to advise the Manager on project and change management progress and issues as they pertain to the files assigned.
Analyzing and interpreting plans, policies, studies, models and specifications as they pertain to priority files for the branch/department.
Interpret and analyze complex data, information, processes and problems and develop best practice and innovative solutions, improvements and recommendations to problems.
Advising and supporting the branch Manager in the development of policies, strategies, guidelines and processes after evaluating alternatives and risks.
Preparing and presenting reports, plans, engagement strategies and process improvements to department leaders and external stakeholders.
Researching and analyzing emerging trends, processes and best practices from other jurisdictions and recommend implementation opportunities to benefit the customers and the department.
Responding to enquires and correspondence related to matters of City policies, plans, processes and projects as assigned.
Work with customers, partners and stakeholders to build relationships and facilitate opportunities.
Provides supervision to the assigned staff and is responsible for recruiting, selecting and developing staff, providing direction, assigning duties and reviewing employee performance and assisting in discipline management.
Encourages communication, participation and interaction with other City branches and departments
Partners with departments to provide process facilitation, project management, change management, policy development, or issue resolution depending on the need.
Leads the development of customer service and administrative policies that governs the daily operations of the branch and department.
Lead research into office space strategies, innovative products, services, processes and procedures required to ensure the branch programs remain current and effective (ex furniture, fixtures and equipment program, and employer provided parking program).