Coordinator, Insurance Products
BCAA•Burnaby, BC
•CA$56,606 - CA$70,757•Onsite
About The Position
The Coordinator, Insurance Products will provide essential support for the ongoing maintenance of BCAA’s insurance product portfolio, as well as supporting the development of product solutions aimed at contributing to the growth and performance of BCAA’s insurance product portfolio. These encompass assisting in the creation, ongoing redesign, and improvement of product features and processes to efficiently address customer needs and support BCAA’s overall purpose, mission and beliefs.
Requirements
- 1-3 years of experience in insurance, financial services, business analysis, product support, project coordination, customer experience, or a related field.
- An understanding of insurance products, insurance operations, or the broader insurance industry.
- Strong analytical and problem-solving skills, with the ability to identify trends and synthesize information into meaningful insights.
- Excellent attention to detail and the ability to work with product documentation, policies, and process updates.
- Strong communication and relationship-building skills, with the ability to effectively collaborate with diverse stakeholders.
- Demonstrated ability to coordinate multiple initiatives and priorities in a fast-paced environment.
- An interest in innovation, market trends, and improving insurance product offerings and customer experiences.
Nice To Haves
- Insurance industry experience or coursework is an asset but not required.
Responsibilities
- Support the ongoing management, maintenance, and enhancement of BCAA's insurance product portfolio.
- Assist in the development and improvement of insurance products, product features, and supporting processes that help drive customer value and business performance.
- Contribute to the insurance product lifecycle by supporting research, business case development, prioritization, implementation, monitoring, and continuous improvement activities.
- Maintain product manuals and documentation, ensuring insurance product information remains accurate, up to date, and aligned with business needs.
- Research insurance industry trends, competitor activity, customer feedback, and emerging technologies to identify opportunities and inform recommendations.
- Analyze market intelligence and customer insights to support decision-making and ongoing product enhancements.
- Collaborate with cross-functional stakeholders to support customer-focused insurance solutions that are easy to understand, purchase, and use.
- Support initiatives that promote product knowledge, compliance, profitability, and customer outcomes across BCAA's insurance distribution channels.
Benefits
- Career and personal development
- Incentives that recognize team and individual sales and performance
- Flexible benefits to support your health and lifestyle
- Wellness dollars
- Competitive rewards package including salary performance bonus programs
- Pension plan
- Paid time off including vacation
- Days for wellness
- Days for volunteering
- Days for cultural, spiritual or religious connection
- BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
