Coordinator, Inside Sales

Forte Opening SolutionsLondon, ON
$40,000 - $52,000Onsite

About The Position

At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration. The Inside Sales Coordinator is responsible for the execution of timely and accurate processing of customer order entry and claims for the complete line of Forte Opening Solutions - CAN wood door and frames products.

Requirements

  • High School Education required, Associate's Degree or higher preferred
  • You have technical training and/or have acquired relevant experience.
  • You are autonomous, meticulous, logical, and blessed with analytical skills.
  • You have communication skills and like challenges.
  • Ability to work independently and effectively in a fast-paced team environment.
  • Organizational skills with the ability to maintain detailed records.
  • You are proficient in Office suite software.
  • Available to work extended hours during the work week as needed and be flexible to schedule changes.

Nice To Haves

  • Knowledge of wood, door construction and/or hardware is an asset.

Responsibilities

  • Analyze requests for orders received from customers and process them considering manufacturing quotes, specifications, and limitations.
  • Ensure rapid processing to meet demand while performing quality control of processing and service.
  • Acquire a very good knowledge of the technical characteristics of our products to provide technical assistance to customers on them and their special applications.
  • Be a reference for our distributors and ensure an always impeccable customer experience.

Benefits

  • Group insurance plan including dental, with 70% employer contribution.
  • Retirement plan with generous employer contribution.
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